Lorena Laylay

I’m Lorena Laylay, an experienced Operations Manager with 4 years of expertise in optimizing business processes, driving efficiency, and supporting client growth.

I’ve had the privilege of leading a virtual staffing agency team to success, where I developed a proven track record of streamlining operations, increasing client base, and implementing scalable systems—all while maintaining operational excellence.

In addition to my core experience, I’ve also worked as a freelancer, handling projects such as appointment setting and administrative tasks for clients in industries including real estate, life insurance, e-commerce, and digital marketing.

Currently, I’m exploring new opportunities where I can apply my skills to help businesses enhance their operations and achieve their goals.