Lorelie Tura

PROFILE Extremely motivated and passionate in everything I do. Strong Interpersonal, excellent communication skills, know how to handle and deal different personalities and circumstances. Extensive experience in both Customer Service and Technical Support. Detail-oriented and quality processing. Multi-tasking expert with high-quality output. EDUCATION UNIVERSITY OF SAN JOSE- RECOLETOS LORELIE TURA ROCK-STAR VA & CUSTOMER EXPERT Business Administration - General - Mar 2015 ST. SCHOLASTICAS ACADEMY Troop Leader for GSP - 2009 EXPERIENCE STYLING AND FASHION COMPANY Email Support Sept 2020- Jan 2020 MBM ONLINE General Admin, Account Manager and Chat Support Mar 2020- Dec 2020 WEARSAFE LABS Technical Support and Email Support Mar 2019 - Mar 2020 REAL PAGE PHILIPPINES INC. Insurance Processor Apr 2019 - Nov 2019 JP MORGAN CHASE BANK Debit and Credit Card Support Sep 2015 - Mar 2019 CONTACT - SYKES ASIA INC. Customer Service and Technical Support May 2013 - Sep 2015 SKILLS & QUALITIES Skype:-Email:- Great communication skills Customer Service Expert Email/Chat Support Expert Can think creatively and innovatively Zendesk Expert, Helpscout, Gsuite, CRM, Zoom Tangke, Talisay City Cebu, Philippines Familiarity with the latest trends Microsoft Proficient Canva Expert Self-Reliant Technical Competency Exposed to Fast-Paced Environment Can do Multi-Tasking