Loreden Paner

Loreden R. Paner Block 17 Lot 4 Alexandra South Majada Out Home:- Calamba, Laguna 4027Cell:- - Summary Responsible administrative support professional with extensive experience in retail store and employment agency environments. Organized and detail-oriented with strengths in project management and inventory control. Highlights Computer proficiency Service-minded Human resource knowledge Motivational leadership style Self-directed Time management ability Ability to prioritize Report writing Accomplishments Scheduling Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork. Research Investigated and analyzed client complaints to identify and resolve issues. Multitasking Demonstrated proficiencies in telephone, e-mail, and fax and front-desk reception within high-volume environment. Administration Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly. Experience Administrative/Human Resource Staff 09/2011 -- 01/2013 Puregold Price Club Inc. --Los Baños Laguna Explained human resources policies and procedures to all employees. Conducted telephone and onsite exit interviews for all employees. Assessed employee performance and issued disciplinary notices. Generated employee tracking reports each month. Identified staff vacancies and recruited, interviewed and selected applicants. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution. Supervised and trained admitting, billing and collection staff. Created databases and spreadsheets to improve inventory management and reporting accuracy. Scheduled and confirmed appointments for entire management team. Office Assistant 10/2009 -- 01/2011 VM Best Clean Enterprises --San Pablo City Laguna Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Answered employee questions regarding salary and benefits and resolved any issues. Advised managers on organizational policy matters and recommend needed changes. Conducted new employee orientation to foster positive attitude toward organizational objectives. Directed personnel, training and labor relations activities. Identified staff vacancies and recruited, interviewed and selected applicants. Quality Control Inspector 05/2001 – 02/2003 Ionics Ems Inc. --Calamba Laguna Approves incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials. Approves finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work. Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database. Keeps measurement equipment operating by following operating instructions; calling for repairs. Maintains safe and healthy work environment by following standards and procedures; complying with legal regulations. Education 2009 Southern Luzon State University – Lucban, Quezon Philippines Bachelor of Arts Public Administration