Lord Jerome Fernandez

• Expert in resolving any IT related issues, scrutinize to understand root cause of issues for troubleshooting to permanently sort it out 
• Provides technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.
• Exchange, Office 365, Active directory, domain, file and print server administration 

Configures, Setup and Manages backups as well as sorting out issues that arise 

• Mostly involved with Migration projects 
• Intermediate in web-hosting to website development (Joomla and WordPress)