Lord Alex Cando-
Vagallon Srteet, San Enrique 6104, Philippines-
WORK EXPERIENCE
ABOUT ME
Customer Service Representative – Sales Support & Billing
Focus Direct Inc., Bacolod (March 2021 – September 2021)
A dedicated and customerProvided troubleshooting assistance for customer issues related to billing
focused professional with
and sales support.
experience in sales support,
Offered data insights and guidance to the sales team to enhance
technical support, and logistics.
performance.
Skilled in troubleshooting
Stayed up to date on product launches and suggested improvements to the
customer issues, providing
sales process.
technical assistance, and ensuring
Customer Service Representative – Technical Support
smooth delivery operations.
Transcom, Bacolod (December 2022 – February 2024)
Strong problem-solving abilities,
Diagnosed and resolved software and hardware issues for
attention to detail, and a
customers.
commitment to delivering
Assisted customers with technical inquiries to improve their overall
excellent customer service.
Passionate about learning new
experience.
skills and adapting to dynamic
Ensured high customer satisfaction through excellent communication
work environments.
and troubleshooting skills.
SKILLS
Critical thinking
Checker / Truck Helper
Joanne Trucking and Services (August 2024 – December 2024)
Effective communication
Assisted drivers with loading, unloading, and securing cargo for
Ability to work well under
pressure
transport.
Attention to detail
Helped navigate delivery routes to ensure timely and safe deliveries.
Active Listening & Problem
Solving
Maintained the cleanliness and organization of the truck.
Record-keeping and following
protocols
Multitasking & Task
Prioritization
Adaptability in fast-paced
environments
Verified inventory and ensured proper documentation for shipments.
Tattoo Artist ( Freelance)
Designed and executed custom tattoos based on client requests,
ensuring artistic quality and precision.
Managed bookings, consultations, and social media promotions to
attract clients.
Continuously developed artistic skills by practicing new techniques and
staying updated on industry trends.
