Loraine Sahlee D. Luna
$10/hr
I focus in providing 100% customer satisfaction, very much willing to learn and open to challenges.
- Reply rate:
- 29.03%
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 43 years old
- Location:
- San Pedro, Laguna, Philippines
- Experience:
- 12 years
Other
About
I have been with the Business Process Outsourcing (BPO) industry for 12 years and dealt with different types of customers since I was both a Technical and Customer Support Specialist. For me being patient, nice/friendly and knowledgeable are the keys to have a happy customer. If it is not possible to give them what they need or want, we offer options that may suit their needs.
I am with the Quality Team and what I do is gather feedback from customers who seek assistance and check if they were treated properly by the representative. With that experience I learned MS Word and Microsoft Excel.
I am looking forward for a long-term, secure job where I can support and assist you in your business.
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