Lora Smith
Nashville Metropolitan Area
linkedin.com/in/lorasmithacctaxpro--
Summary
My motto is “You Earn It, We'll Help You Keep It!"
Hence why having an IRS Tax Professional and Certified Bookkeeper, like myself, with over 24 years of accounting &
tax experience is necessary. All my training and financial knowledge of operating & overseeing companies in various
industries throughout my career have rewarded me with a strong portfolio of satisfied clients. It has also equipped me to
handle all your accounting & tax needs with accuracy & professionalism.
Experience
Small Business Owner
Smith's Accounting & Tax Services, LLC
May 2018 - Present (2 years 4 months +)
From start-ups to established enterprises, businesses rely on accurate financial information in order to
maintain profitability and capitalize on new opportunities. Our accounting services steer you closer to
these goals with accurate record-keeping and reporting as well as support on financial issues such as initial
accounting system setup, tax planning & investments.
These services include but are not limited to:
Bookkeeping (Monthly, quarterly, or annual)
Accounting system setup and support
Payroll processing
Cash flow budgeting and forecasting
YE financial statement preparation
Notary Services
Tax preparation
We are well equipped to provide services to companies that do business in Tennessee, as well as those that
require multi-state tax preparation. For individuals, we can provide tax services to anyone regardless of where
you live. From relatively simple individual tax returns to high net worth clients, individual tax clients are an
important part of what we do.
Brand Ambassador
JUST STRONG
Mar 2019 - Present (1 year 6 months +)
Lora Smith - page 1
I am proud to be a Brand Ambassador at Just Strong, where we as a team are on a mission to empower those
who are not just strong for a girl, they're just strong. Whether you are an experienced lier, a new starter or
have simply overcome great adversaries in your life, the JustStrong community are here to empower and
motivate you to never give up.
Notary Public
State of Tennessee
Sep 2016 - Present (4 years +)
An official of integrity appointed by state government to serve the public as an impartial witness in performing
a variety of official fraud-deterrent acts related to the signing of important documents.
National Sales Representative
L & W Emergency Equipment
Nov 2015 - Present (4 years 10 months +)
Provide excellent service to all customers/government entities.
Establish plans and strategies to expand the customer base in the marketing area.
Meet with potential customers to introduce products available to their departments.
Follow-up with customers on past due invoices.
Staff Accountant & Human Resource Manager
Wise Coaches, Inc.
Feb 2016 - Apr 2018 (2 years 3 months)
Process invoices in a timely manner
Receive and process payments-checks & credit cards
Allocate payments in Coach Manager
Prepare bank deposits and balancing to Coach Manager Cash Book & credit card statements
Make deposits at bank
Respond to clients inquires/repayments
Enter deposits into QuickBooks
Review outstanding aged/AR
Liaise with sales staff/recharters
Ensure bus & vendor payments are made in a timely manner
Review all invoices for charges & ensure they are accurate and approved
Liaise with vendors
Input payroll on a bi-weekly basis
Answer employee questions regarding payroll
Enter payroll into QuickBooks
Ensure employees health insurance deductions are correct
Track employees PTO
Answer inquires from 3rd parties regarding employees rate of pay/length of service
Hire & Terminate employees in payroll system
Ensure new employees are set up in payroll system and time/web clock
Liaise with the State of Tennessee and other authorities regarding employee garnishments and
unemployment.
Review/update and pay monthly bill from insurance companies
Set new employees up in insurance portal
Ensure employees deductions are set up for payroll
Liaise with health insurance broker & health insurance companies
Reconcile monthly bank statements
Monitor credit card bills for balance and pay
Lora Smith - page 2
Supervise and monitor work flow for part-time staff
Collect mail on a daily basis
Liaise between IT support and staff
Control office supplies/furniture ordering
*Wore many hands in this position to ensure office ran efficiently*
CFO/Sales Manager
Eight EVP, LLC
Sep 2014 - Dec 2015 (1 year 4 months)
• Compiles and analyzes financial information to prepare entries to accounts, such as general ledger accounts,
documenting business transactions.
• Performs statistical analyses to determine trends, estimates, and significant changes.
• Analyzes financial information detailing assets, liabilities, capital, and prepares balance sheet, profit and loss
statement, and other reports to summarize and interpret current and projected company financial position for
CEO.
• Audits contracts, orders, and vouchers, and prepares reports to substantiate individual transactions prior to
settlement.
• Determines proper handling of financial transactions and approves transactions within designated limits.
• Monitors compliance with generally accepted accounting principles and company procedures.
• Makes recommendations regarding the accounting of reserves, assets, and expenditures.
• Conducts studies and submits recommendations for improving the organization's accounting operation.
• Maintenance of fixed assets, and determination of depreciation rates.
• Establish and maintain sound fiscal policies.
• Responsible for balance sheet and bank reconciliations.
• Responsible for all HR & payroll functions.
• Develops a business plan and sales strategy for the market that ensures attainment of company sales goals
and profitability.
• Provide excellent service to customers.
• Establishes plans and strategies to expand the customer base in the marketing area.
Healthcare Account Manager
Comprehensive Pain Specialists
Aug 2013 - Aug 2014 (1 year 1 month)
Worked with eClinicalWorks billing soware reviewing claims for any CPT code corrections, rejections and/or
AR issues rebilling medical claims on HCFC 1500's.
Post & balance payments to accounts
Maintains a high level of productivity
Working knowledge of industry-specific forms, coding, and reimbursement methodologies.
Assertive in resolving unpaid/rejected claims
Responsible for training new staff, ensure AR is collected in a timely manner, ensure proper tools are in place to
collect the AR and ensure the staff has the proper education and training.
Billing Supervisor
CareAll Home Health Care
Apr 2009 - Aug 2013 (4 years 5 months)
Managed all aspects of seven office staff and operations daily. Responsible for hiring and training new staff,
ensuring medical claims process and bill correctly, ensure AR is collected in a timely manner, ensure proper
tools are in place to collect the AR and ensure the staff has the proper education and training to meet DSO and
Bad Debt goals.
Lora Smith - page 3
May assist with administrative duties fundamental to successful project operations.
Maintains an appropriate level of productivity, as defined by project guidelines.
Working knowledge of industry-specific forms, coding, and reimbursement methodologies.
Enter new patient demographics into Home Care Accounting Solutions (HAS) system.
Stays informed of guidelines and regulations governing billing and collections practices.
Supervised Posting of Medicare, private & patient pay insurance payments to patient accounts.
Run AR reports and balance on a daily basis, also work with accounting department at month end to balance
all 35 locations
Successfully handled invoicing and cash payments to accounts. Responsible for collections of aged accounts.
Completes timely billing and follow-up on assigned accounts, in a compliant manner
experience working HMO, PPO, and commercial health insurance claims
knowledge of ICD9, CPT, and HCPC coding
assertive in resolving unpaid claims
Familiar with multiple (widely used) patient accounting/ billing systems
Office Manager
Archer Exteriors Inc
Apr 2007 - Mar 2011 (4 years)
• Prepare, examine or analyze accounting records, financial statements or other financial reports to assess
accuracy, completeness, and conformance to reporting and procedural standards
• Develop, implement, modify, and document recordkeeping and accounting systems
• Executed daily operations of administrative staff.
• Analyzed office operations and procedures, such as typing, bookkeeping, preparation of payrolls, flow of
correspondence, filing and the requisition of supplies.
• Wrote, designed and produced purchase orders for material.
• Trained and managed nine employees and achieved significant improvements in their productivity.
• Reviewed clerical and personnel records to ensure completeness, accuracy and timelines.
• Tracked Production and Job costing.
• Initiated payroll functions for hourly employees.
• Accounting activities including but not limited to accounts receivable, payable, fixed assets and inventory.
• Enters invoice information into accounting system and ensures that all invoices are posted and paid by their
due dates. Responsible for meeting assigned deadline schedules for month end closing.
• Approved all submitted invoices and check pending requirements from all departments.
• Sorted and verified invoices, performing final approval for billable accounts.
• Reconciles vendor statements; communicates verbally or in writing to ensure all invoices/credits have been
received
Office Manager
Surgical Health Group
Oct 2006 - Apr 2007 (7 months)
• Executed daily operations of office personnel.
• Supervised and managed nine employees for main office.
• Analyzed office operations and procedures, such as typing, bookkeeping, preparation of payrolls, flow of
correspondence, filing and the requisition of supplies.
• Posted insurance and patient payments to patient accounts, made transfers and adjustments to accounts and
billed insurance claims when needed.
• Successfully handled invoicing and cash payments to accounts. Responsible for collections of aged accounts.
Office Manager/Full Charge Bookkeeper
Fleet Painting & Body Shop
Lora Smith - page 4
Jun 2004 - Sep 2006 (2 years 4 months)
• Prepare, examine or analyze accounting records, financial statements or other financial reports to assess
accuracy, completeness, and conformance to reporting and procedural standards
• Successfully handled invoicing and cash payments to accounts. Responsible for collections of aged accounts.
• Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual
costs
• Executed daily operations of administrative staff.
• Evaluated office production, revised procedures and devised new forms in order to improve efficiency of
workflow.
• Analyzed office operations and procedures, such as typing, bookkeeping, preparation of payrolls, flow of
correspondence, filing and the requisition of supplies.
• Reviewed clerical and personnel records to ensure completeness, accuracy and timelines.
• Supervised seven employees, scheduled work hours, resolved conflicts, and determined salaries.
• Enters and maintains new vendors and changes to existing vendors
• For new vendors, completes set up for 1099 tax reporting based on W-9s
Bookkeeper/Medical Biller
Ed Medical Supply
Oct 2001 - Jan 2004 (2 years 4 months)
• Prepare, examine or analyze accounting records, financial statements or other financial reports to assess
accuracy, completeness, and conformance to reporting and procedural standards
• Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual
costs
• Develop, implement, modify, and document recordkeeping and accounting systems
• Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting or other tax
requirements
• Prepare forms and manuals for accounting and bookkeeping personnel and direct their work activities
• Reviewed, evaluated outstanding claims for timely and accurate payment of outstanding balances.
• Researched, corrected, and resubmitted unpaid primary and secondary claims as necessary.
• Contacted insurance companies and/or third party payers to determine the reason(s) payment is being
delayed and take the necessary steps to resolve the claim.
• Reviewed Explanation of Benefits (EOB) for denials.
• Researched and resolved denials with insurance companies.
• Understanding of DX, ICD9, CPT, and HCPC codes for DME products.
• Analyzed office operations and procedures, such as typing, bookkeeping, preparation of payrolls, flow of
correspondence, filing and the requisition of supplies.
• Reviewed clerical and personnel records to ensure completeness, accuracy and timelines.
• Successfully handled invoicing and posting insurance and cash payments to patient accounts. Responsible
for collections of aged patient accounts. Worked denied claims, corrected and resubmitted for payment.
Processed payroll and reconciled bank accounts.
• Coordinated the activities of various clerical departments.
Full Charge Bookkeeper
Phillips & Ingrum Attorneys at Law
Jan 1998 - Oct 2001 (3 years 10 months)
• Successfully handled invoicing and cash payments to accounts. Responsible for collections of aged accounts.
• Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual
costs
• Executed daily operations of administrative staff.
Lora Smith - page 5
• Evaluated office production, revised procedures and devised new forms in order to improve efficiency of
workflow.
• Analyzed office operations and procedures, such as typing, bookkeeping, preparation of payrolls, flow of
correspondence, filing and the requisition of supplies.
• Reviewed clerical and personnel records to ensure completeness, accuracy and timelines.
• Enters and maintains new vendors and changes to existing vendors
• Responsible for balance sheet and bank reconciliations.
• Responsible for all HR & payroll functions.
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Healthcare Administration
2010 - 2012
Florida State University
Bachelor of Applied Science (BASc), Accounting and Finance
1992 - 1994
Licenses & Certifications
HIPPA Security for The Health Care Workforce
HIPPA Privacy Standards for Everyone
P1035AD
Introduction to Healthcare Compliance
P1117
Certificate of Membership - Specialty Equipment Market Association (SEMA)
Notary Public - State of Tennessee
Issued Sep 2016 - Expires Sep 2020
Bookkeepers Certification - Legacy Bookkeeping LLC, Certified QuickBooks Online
ProAdvisor
IRS Tax Professional - Department of Treasury IRS
Issued Dec 2019 - Expires Dec 2020
P-
Skills
Payroll • Bookkeeping • Tax Preparation • Financial Statements • Employee Benefits • Government Contracting
• Office Management • Police • Accounts Receivable • Sales Management
Lora Smith - page 6