Lokesh Sharma

CURRICULUM VITAE LOKESH SHARMA 325-C, J&K, Pocket, Dilshad Garden, Delhi-110095 Ph.:- Ph. - CAREER OBJECTIVE A challenging and active involvement in a progressive organization offering the opportunity to fully utilize and develop my inherit skill. EDUCATIONAL QUALIFICATION 10th passed from NOS (national open school), Year 2004 12th from NOS (national Open school) Year 2007 Bachelor of Commerce Graduate (B.Com. Pass). Year 2013 PROFESSIONAL QUALIFICATION Diploma in Travel and Tourism Management. Air Fares & Ticketing from Kuoni Academy of Travel Basic knowledge of Computer (MS PowerPoint, MS Word,MS Excel) JOB EXPERIENCE 1. Worked with Intelenet global services for 7 months with Make My Trip process as Sales and customer care executive for packages and flight sales. (from August 24th 2009 to march 10th 2013) Responsibilities Handled flight and packages sales and for domestic and international destinations, Arrange Hotel, flights and transfers for customers. 2. Worked with Sitel india Limited- For three last 3 years 3 month. (from March 22nd 2010 to June 18th 2013) Job profile in sitel - International and domestic Ticketing ,new issuance, reissuance, Cancellations and amendments, Handled customer emails and Sales , GDS used Amadeus and saber 3. Worked with ONKAR INFOTECH (Southhall travels) as A Ticketing executive, from 24th November 2013 to 26th Jan 2017 GDS using Amadeus, sabre, word span and Galileo. Issue new Tickets, Reissue tickets for domestic and international sectors. 4 Worked with Riya travels as a Senior Travel Consultant Take care of corporate client, use to handle flight reservations, ticket issuance, reissuance, refund, hotel booking for international and domestic sectors . (From 1st Feb 2017 to 10th Nov 2017) 5 Worked with Greaves Travel – handled corporate reservation Domentic and international ticketing , hotel and car reservation GDS used , Amadeus ,sabre, worldspan and galilio, (from 19th Feb 2018 till 1st Oct 2018) 6 Currently Working with Statesman Travel (Master Fares) Handling B2B Reservations, reissue and cancellation and for flights, Gds Using Amadeus, Sabre and Galilio (from Oct 2018 and Still Working) Total work experience 11 years STRONG POINTS Good knowledge of Tourism Industry its products & related fields. Good G.D.S knowledge (SABRE, AMADEUS, WORDSPAN ,GALILEO) Good knowledge of Tour operation. Good commands on Ticketing. Work out itineraries as per tour section requirements and issue tickets and hotels reservation. Arranging flights, accommodation and transfers HOBBIES Playing vallyball Listening music Traveling PERSONAL DETAILS Father’s Name:Sh. S. K. Sharma Date of Birth:- Nationality:Indian Languages known:English & Hindi Hobbies:Listening Music & Playing Volleyball Gender:Male Marital Status :Unmarried Date : Place : (LOKESH SHARMA)