Lokesh Pratap | IT engineer

Managing and monitoring all installed systems and infrastructure
Installing, configuring, testing, and maintaining operating systems (Windows and Linux both), application software, and system management tools
Ensuring the highest levels of systems and infrastructure availability.
Installation and Rollout services of new desktops & laptops.
Hardware fault diagnosis & isolation on desktops / laptops.
Installation and OS Support - Repair / Re-Installation or fresh Installation.
Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications.
Configure / troubleshoot network connectivity of desktops / laptops & network printers
Installation, re-installation, the configuration of peripherals e.g. printers, scanners etc.
Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem)