Loise Wambui Wanjohi

Name Loise Wambui Wanjohi Bio Data Date of Birth: 21st May 1988 Gender: Female Email-Cell Phone No:- Personal profile A Horticulture professional with 13 years of experience in sales and orders management in the Agribusiness and Floriculture industry. Excellent in building and maintaining loyal client base through strong relationship-building skills, efficient service delivery and customer service skills. I am able to remain focused on customer satisfaction throughout all stages. Self-driven, a valuable addition to a company. Educational Background University Level- Institution:Moi University Chepkoilel Campus Course: Bachelor of Science Horticultural Science & Management Second class honors, upper division Secondary Level (2002 - 2005) Institution: Njonjo Girls High School Examination: Kenya Certificate of Secondary Education Achieved Grade: A- (minus) OTHER TRAININGS ATTENDED     Sales and Marketing Training at Amiran K Ltd. Dale Carnegie Certificate in Effective Communication and Human Relations Certificate in Integrated Pest Management, Safe Use of Pesticides, First Aid Customer Service Training on LinkedIn Field and Professional Experience JAN 2018 - DATE: Sales, Dispatch and Customer Service Officer, Agribusiness Chemicals & Fertilizers Dept, Amiran K Ltd. ROLES:                Handles all the daily customer purchase orders from receipt, order processing and planning for dispatch of ordered goods to our customers. Invoicing and issuing of credit notes for goods returned by the customers. Communicating with customers on price quotations, availability and delivery timelines for their orders on email or on phone. Working on stock out reports, update on expected time of arrival sharing this information with both the field team and the customers. Maintain Pricelists based on allowable Profit Margins given on Chemicals and Fertilizers sold to Agrovets, distributors and plantation farms in Kenya. Stocks management for slow moving items in stock. Key Accounts management in terms of Pricing, discounts, stocks reservations, yearly forecasts, sales analysis against Targets Advice procurement on the required product quantities depending on season and demand trends, analysis of previous seasons, projections in place, re-order levels so as to come up with enough product quantities and receive them in the required periods. Plan for repackaging of products for sale to Agrovets and the Retail Shop division. Workout and coordinate client incentive programs inform of Rebates, Free of charge products, monthly promotional offers, Christmas gifts among others. Offering competitive pricing on all tenders and participates in the tendering process. Field visits to our key clients to build a strong business relationship and get to know directly from the clients on new business opportunities, challenges facing their business, recommendations towards better service delivery. Monitor and manage slow moving and near expiry products at the warehouses. Keeps an updated product positioning report so as to compare our products with equivalents in the market and maintain our products at a competitive level. Liaise with Agronomists, field promoters on competing products in the market so as to determine the market share MAR 2016 – DEC 2017: Assistant Sales Manager, Chemicals & Fertilizers Dept, Amiran K Ltd. ROLES:          Direct communication with customers on quotes, prices, availability and delivery. Liaise with Procurement Office on Product movements, re-order levels so as to place orders in time to reach warehouse on time based on Lead time. Liaise with Agronomists, field promoters on competing products in the market so as to determine the market share Coordinating deliveries to the farms, ensuring that the stocks are available and LPOS are serviced on time. Direct communication with customers on quotes, prices, availability and delivery. Carrying out sales on a daily basis. Forecasting and monitoring stocks levels of chemicals and fertilizers. Follow up on orders from customers and from suppliers. Provide technical expertise to the farmers on fertilizer regimes and GAP. SEPT 2014- MAR 2016: Production manager, Suera flowers ROLES:               In charge of all production activities and assists the Farm Manager in running the 38 ha farm. Plan all operation in relation to production and management of pest and diseases. Analyze the overflows and decide on all irrigation matters. Ensure proper transportation of flowers is done from greenhouse to pack house. Conducting farm visits and interaction with existing and new clients so as to understand their spec requirement in terms of length colour head size and other quality aspects. Crosscheck &confirm in satellite grading stations that flowers are harvested correctly & accordingly. Supervise daily issuance of chemical & fertilizer & ensure the same is utilized appropriately. Achieve required budget and production on annual basis. Discuss scouts reports & approval of programs & chemicals with the agronomy department. Approve daily chemical and fertilizers requisition for crop protection and crop nutrition. Budget for chemicals and fertilizers. Ensure production department conforms to audit requirements. Update the sales department on sudden increase or decrease of production. Ensure appropriate PPE are worn & take necessary disciplinary measures to those who don’t adhere. Maintain staff discipline and welfare in accordance with the company policy Plan all the farm/section operations for the month, week, and day in consultation with the farm manager. Ensure that all crop husbandries i.e. land preparation, planting, weeding, irrigation and spraying etc. are done to the highest possible standard. Confirm all picking predictions done by picking supervisors. Ensure that produce is picked on time, handled carefully and is of high quality in accordance with the set standards. Co-ordinate produce shading and transport to the pack house. Communicate with farms daily and make regular visit to confirm quality issues. Ensure the company field operations adhere to customer standards (as per audit guidelines). Handle and address any deviation on standards and product quality (customer responses). Ensure that various team leaders, scouts and supervisors keep accurate records of all operations carried out in their section.           NOV 2013-AUGUST 2014: Agronomist Suera flowers Ltd. ROLES:   Overall in charge of nutrition, soil management and crop protection in the 38 Ha farm. Assisted the farm manager in running the farm, in the absence of the farm manager. JAN 2013 – OCT 2013: Vegetable scout AAA Growers Simba farm ROLES:  In charge of scouting in the 24 ha of vegetables  Checking field for insect pests, diseases and weeds pressure on the crop.  Provide correct information on crop pests and diseases to the production and spay team  Follow up of spray programs and pesticide efficacy.  Set up and maintain insect traps and monitor them on a timely schedule  Application of biological control elements / Natural enemies of crop pests to reduce chemical usage on crop. Referees 1. Erastus Mureithi Director Suera Flowers Phone no:- Email:- 2. Paul Wambugu Technical Consultant Chrysal Africa Phone no:-. Pole Mwadzombo Mwasambu Agronomy Manager Export farms Amiran K Ltd Phone no:- Email:-