Lois Akhade Unuigbe

 LOIS AKHADE UNUIGBE Human Resources Specialist CONTACT Email:-PHONE: - ADDRESS: Woji, Port Harcourt. Nigeria OBJECTIVE As a Human Resources and Office Specialist, it is within my objective to give my best performance in a reputable organization, bringing strong knowledge of human resource policies and ability to utilize this knowledge in meeting deadlines, upholding company values and ethics. Furthermore, aiming to secure a responsible position that will challenge my abilities allowing me to fully utilize my problem solving, organizational, customer service and communication skills and bring intricate value to said organization. PROFILE Well qualified Professional. Experienced in fast paced environments that depend on efficiency and accuracy. Exceptionally competent. Self-starter and organizer with a strong Human Resources background. Recipient of “Outstanding World-Class Customer Service Award.” WORK HISTORY JEFLOK & SONS, LTD APRIL 2019 – PRESENT (Human Resources Specialist) Responsibilities include but not limited to: -Employee relations, benefits, payroll Specialist, database management, ensuring compliance of all legal and government reporting and policies for the divisions. -Participate in recruitment efforts for exempt and non-exempt positions; schedule interviews, coordinate temporary staffing for the division. -Serve as the point of contact for all personnel employee matters and provide guidance to associates. -Coordinate and monitor leaves of absences in designated markets in the division. -Ensure compliance and consistency of company policies, procedures and best practices. -Track reviews and handle performance management issues with managers and associates. -Salary Specialist that includes merit increase, salary adjustment and changes, transfers, leave of absence, etc. -Coordinate advertisements and job position postings. -Monitor personnel hiring and terminations and ensure accuracy of data input and systems access for associates. -Prepares and compiles data for staffing and diversity related reports and distributes them to management personnel. -Maintains employee confidence and protects operations by maintaining personnel data confidential and accurate. -Communicates with executives and line management to gather and convey relevant information to associates. ZITADEL GLOBAL RESOURCES JUNE 2016 - APRIL 2019 (Logistics Coordinator) Responsibilities include but not limited to: -Forward client-related service and quality issues to the right party for prompt and immediate resolution. -Complete and oversee traffic and registration documents so transportation issues are reduced. -Communicate any delays due to weather or other emergencies to the appropriate party to maintain client satisfaction rating of above 90 percent. -Resolve issues related to customer warehouses and related carriers. -Negotiated and oversaw the completion of contracts with outside providers to reduce costs and operational inefficiencies, resulting in ₦26,086,200 saved per year. -Defined helpful metrics and measurements so results could be achieved in a timely manner. -Oversaw the scheduling for 250 transportation employees on a day-to-day basis. -Created shipment assignments for carriers based on client timelines. -Managed rush orders and order changes on a daily basis so client objectives could be met. -Monitored shipments to ensure they remained on track to be delivered on time and at the right location. -Finished any necessary custom documents to prevent time-sensitive shipments from getting delayed. -Exhibited strategic leadership to support long-range sales growth. EDUCATION Bachelor of Arts, Education National Open University of Nigeria (2011 – 2015) SKILLS Microsoft suite, Zoom, Problem Solving, Adaptability, Strong work Ethic, Time Management, Critical Thinking, Handling Pressure, CRM. CERTIFICATIONS Entrepreneurship Development Academy.