Lois Abigail Gregorio

LOIS ABIGAIL GREGORIO VIRTUAL ASSISTANT / CUSTOMER SUPPORT SPECIALIST / SOCIAL MEDIA MANAGER ABOUT ME REACH ME I'm self-assured about my work and - positive about delivering great results - to my client. I always put my mind in the task on hand and make sure everything @lois.gregorio is to utmost outcome when it is needed. @l.a.gregorio I work efficiently and happily since Ilove @lois_abigail what I do. I am also passionate about @lois_abigail learning new skills and lastly, I have great analytical skills. EDUCATION APPS & TOOLS SKILLS Microsoft & Google 2008 PERPETUAL HELP COLLEGE MANILA BS Nursing 2004 ANTIPOLO FAITH CHRISTIAN SCHOOL Social Management Tools COMMUNICATION SKILLS EXCELLENT TIME MANAGEMENT Canva Adobe Photoshop Communication (Skype) Business App & Digital storage (Dropbox, Google Drive) Email & Chat Apps ORGANIZATIONAL SKILLS ADAPTABILITY TEAMWORK ABILITY TO WORK UNDER PRESSURE CREATIVITY E IXNPTEERRI E S NTCSE DIY Reading Internet Calligraphy EE X X PP EE R R II EE N NC C EE November 2016 EXLSERVICE PHILIPPINES Nurse Associate Coordinates with the healthcare provider in updating member's information. Compiles and submits patient's information to the nurse reviewer for the approval of the patient's procedure. Process health survey with members over the phone to check if they are eligible to be part of the program offered by their health insurance. July 2012 ALTA RESOURCES PHILIPPINES Customer Service Associate Responsible for assisting customers in regards to their billing and general concerns. Provide assistance in processing payment over the phone. Helps member in signing up/ logging on their online accounts. March 2015 ST. THERESE DE LIMA MEDICAL HOSPITAL ICU Nurse Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Responds to life-saving situations based upon nursing standards and protocol. Worked as part of team to ensure proper care of body mechanics and safety of patient. August 2011 STARTEK PHILIPPINES Customer Service Associate Assist customers in activating their mobile line. Transfers new customer's number from their old telecom provider to their new telecom provider. ERXEPFEERRIEEN NC CEE Christine Sarmiento Team Lead ALTA Resources Philippines - Shaira Gie Padilla Assistant Manager EXLService Philippines - Diana Basas HR Officer St. Therese De Lima Medical Hospital -