Expert in documenting processes and procedures, project assistant, with vast experience with 20 years of experience in organizational consulting, documentation of policies, standards and procedures for organizations. Management of change in organizations due to the implementation of new technological tools. I have strong oral and written communication skills in both English and Spanish, which I have put into practice as a Process Consultant and in my first experiences with digital marketing in projects where I have been responsible for the creation of client databases, sponsors and marketing companies, I have contacted them through various channels, such as WhatsApp direct messaging, email and Instagram direct messaging to achieve the objective of making them sponsors or requesting information to acquire their services. I am a very organized person and I plan my actual work time very well. I have facilitation skills, I have taught courses and workshops for adults, within the framework of implementation projects of a new tool such as SAP and in organizational change projects.