Provides direct support and supervision to multi-skilled agents
Coaches and develops agents to meet and surpass company standards
Contributes to the increase of active minutes generated by taking calls as adherence to the required log-on hours, as well as continuous training and examination participation; thereby ensuring continue competency
Complies with productivity standards as specified in the Service Level Agreements
Updates calendar and rates in registered websites. List properties and maintain high rank in search engines.
Provides customer support to clients with concerns to uploading orders, cancellations, Inquiries on the status of shipping/delivery of packages.
Calling voters to campaign for a politician and gauging who they’re eyeing for the position.
Handjoints annotation and 2D segmentation
Manage incoming emails and assist with scheduling appointments and meetings
Doing online research – manage and update spreadsheets
Data Entry – Input and maintain accurate data in various systems
Email and calendar management
Calling warm leads to sell home cleaning service