Liza Castro

Hi, I’m Liza, a reliable Customer Support Specialist with 10+ years of experience supporting customers and businesses in BPO and remote freelance settings. I’m highly experienced in handling customer inquiries via phone and email. Also, I help clients with: 

✔ CRM and ticket management 

✔ Payment tracking, invoicing, and admin tasks (QuickBooks, ProCore) 

I’m known for being detail-oriented, dependable, and proactive, and I take pride in delivering work that clients can trust.