Liz Trisha Pascasio

In my role as a Senior Customer Care Agent, I am the frontline representative, providing exceptional assistance to customers via phone and email. I excel in swiftly resolving inquiries, addressing concerns, and ensuring customer satisfaction with every interaction. My ability to empathize with customers and effectively communicate solutions has resulted in consistently positive feedback and high customer retention rates.

Data cleansing and entry are among the tasks I adeptly handle, ensuring that information is accurate and up-to-date for informed decision-making.

Furthermore, my proficiency as an annotator highlights my analytical abilities and attention to detail. I meticulously analyze and categorize data, enriching content with valuable insights and metadata that contribute to the overall accuracy and efficacy of the annotation process.