Liz D. Francisco

LIZ D. FRANCISCO- General Virtual Assistant Valencia city, Philippines EXPERIENCE EDUCATION Haque Legal, PLC Southfield, MI, USA September 2021 - Present Mountain View College Jun. 2018 to Mar. 2020 Bachelor of Science in Medical Technology Admin Virtual Assistant • Handling court documents for medical related lawsuits. • Organizing court documents into folders for easy and safe access using the platform Tresorit. • Keeping Tresorit up-to-date on most recent files received from all parties involved on the case. HAVEN Lifestyles New York, NY, USA June 2021 - Present Ad Organizer - Virtual Assistant • Sending ad proofs to HAVEN's clients to have them approved and ready to be added to our magazine. • Keeping clients up-to-date on the progress of their ad material. • Daily emailing and updating HAVEN's design management tool - Monday.com. SOFTWARE • Google Suite • Microsoft Office • WordPress • Canva • Mailchimp • HubSpot • Airtable • Hootsuite • Asana • Slack • ClickUp • Dubsado • Monday • Loomly • Xero • Tresorit • Anchor • ShiftCare EXPERIENCE EXPERIENCE Baldwin Support Services New South Wales, AU June 2022 - Present The Creative Folks Atlanta, GA, USA April 2020 - August 2022 Admin Virtual Assistant Creative Virtual Assistant • Handling administrative tasks such as shift management using the platform ShiftCare; preparing the roster for the week. • Handling most of the admin tasks such as data gathering/input and organizing the data, web-researching, monthly podcast scheduling, uploading content on company's website via WordPress, etc. • Creating service agreements for their clients. • Doing payroll for the providers weekly. • Creating Invoices for the clients weekly. • Communicating with providers to handle requests on shift changes, cancellations, providers swapping, etc. • Monitoring company's email audience on Mailchimp and creating email campaigns. • Contributed ideas for companies website and content such as: COVID-19 resources board & Freelancers' resources board. • Created the resource boards for creative and general scholarships in the US, COVID-19 resources, and Freelancers' resources. Firneo Atlanta, GA October 2021 - Present • Created designs for various projects: Free Resume-Ready Package and some of TCF's client projects. Virtual Assistant for General Needs • Handled the company's invoices of their clients and others. • Doing common administrative tasks such as website uploads (Wordpress), content management, setting up events, contact management (HubSpot), and more. • Providing transcription for workshop videos to upload as content and resource for their community. SoxialWeb Agency Pasig, Philippines September 2020 - October 2020 Project Manager • Handling task coordination for every team member as well as the CEO with the use of Asana and Microsoft Teams (Project manager) • Transcribing meetings and recording minutes of the meeting EXPERIENCE SKILLS Nightingale Social Atlanta, GA, USA Febuary 2021 - October 2021 • Administrative support • File management • Data sourcing • Social media management • Community management • Audience targeting • Lead generation • Content creation • Invoice management • Web-research • Customer service • Inbound marketing • Graphic design on Canva • Project management • Content planning • Monitoring analytics • Critical thinking skills • Communication & presentation skills Social Media Assistant • Community manager to multiple of their clients' social accounts • In-charge of content scheduling and monitoring of posts/account analytics Va.Lu.Able Home Care LLC Bridgeport, CT, USA January 2020 - August 2020 Social Media Manager/Virtual Assistant • Creating content for both social media and company's website (blogs) • Monitoring analytics and creating content plan and scheduling plans for improved organic growth of audience. • Making cold calls to living facilities for company offers. Divine Comfort Home Care LLC Houston, TX, USA November 2019 - January 2020 Virtual Assistant • Making cold calls to potential clients of the company • Gathering important details for the company's resources of living facilities as target markets. • Creating social media captions for weekly posts.