Liz Caberte

Liz Caberte

$10/hr
Virtual Assistant, Customer Service, Social Media Management
Reply rate:
30.43%
Availability:
Full-time (40 hrs/wk)
Age:
40 years old
Location:
Cagayan De Oro City, Mindanao, Philippines
Experience:
10 years
LIZ VERDADERO - CABERTE Social Media Manager / Virtual Assistant #102 Mahogany Street, Carmen, Cagayan de Oro, 9000 Philippines Cell phone no: (-) Email Address:-Skype ID: liz.vdd Objective As a social media manager, I’m committed to increase brand awareness, improve marketing efforts and help increase sales of the company. As an experienced social media manager I know how important content is and not only that, I understand how content works in the social media world. It is my goal to increase organic reach, grow engagement, and community management which is a vital aspect for any modern day business. Summary From the year 2009, I was able to help a few businesses get more conversion through my social media management efforts. With my experience and knowledge, I know how to execute my ideas correctly. With my qualities and work ethics, I was able to help my previous clients get conversions and success. Qualities ✔ Highly experienced social media manager / virtual assistant. ✔ Creative mindset and a skillful writer. ✔ Knows how to use all of the important tools and programs for social media management work. ✔ Knowledgeable in audience research for social media marketing. ✔ Have analytical skills which also include analyzing engagement data, also being a problem solver. ✔ Able to identify trends in customer interactions. ✔ Excellent in developing, planning, and implementing content strategies. ✔ Professional, goal oriented, organized and dedicated. Skills Social Media ✔ Facebook, Instagram, Twitter, Tiktok. ✔ Knows how to use Canva for creatives. ✔ Branding, style, and aesthetic management. ✔ Developing, planning, and implementing strategies. ✔ Knows how to run Facebook and Instagram Ads. ✔ Knowledgeable Audience research. ✔ Knows Business Suites for planning or scheduling content. ✔ Knows Conversion AI programs to help with the content. ✔ Have access to high-quality pictures and videos for content. Administrative Work ✔ Researching and data entry ✔ Email management ✔ Excel and Google spreadsheet expert ✔ Schedule and bookings ✔ Appointment setter ✔ Admin assistant Customer Service ✔ Excellent on customer support both email and phone ✔ Tech support for networking gadgets/devices ✔ Sales and marketing knowledge ✔ Excellent in English communication SEO ✔ Basic search engine optimization strategies such as on page optimization ✔ Keywords and traffic knowledge ✔ Knowledge in SEO tools such as Adwords keyword tool, Page rank, domain authority and page authority checker Blog Manager ✔ Blog building with basic html knowledge ✔ Content management ✔ Blog management expert in Blogspot and Wordpress platforms Multimedia skills ✔ Basic graphic designing ✔ ‘Photoshop’ ✔ Infographics ✔ newsletter ✔ video editing ✔ Sound editing/ recording ✔ Powerpoint App and Ebook Building ✔ Android app and Ebook building using third party programs ✔ Basic cover designing and graphics Software & Programs Productivity ✔ Google Docs ✔ Google Sheets ✔ Google Slides ✔ Microsoft excel ✔ Microsoft word ✔ Brain mapping ✔ Evernote ✔ MindMup ✔ Mind map by Canva ✔ Google calendar ✔ Google maps ✔ Time doctor ✔ Lastpass Social Media ✔ Hootsuit ✔ Sprout social Email management ✔ Gmail ✔ yahoomail ✔ Mailchimp ✔ Opera mail ✔ Mailbird ✔ Newsletter maker by Canva Communication / collaborations and brainstorming tools ✔ Skype ✔ Teamviewer ✔ Basecamp ✔ Whatsapp ✔ Viber ✔ Facetime ✔ Marco polo ✔ Screencast by techsmith Multimedia editing programs ✔ Adobe premiere ✔ iMovie ✔ Windows Movie Maker ✔ Garageband ✔ Photoshop ✔ Gimp Blogging platforms ✔ Wordpress ✔ Blogspot ✔ Weebly ✔ Wix Cloud storage ✔ Dropbox ✔ Google drive ✔ iCloud ✔ Box Work Experience SMGC Publishing Virtual Assistant/Project Manager November 27, 2011 – January 11, 2013 ✔ Web research ✔ Data entry ✔ Apps and Ebooks accounts management ✔ SEO ✔ Ebook building ✔ Campaign strategist for ebooks reviews ✔ Managing company’s Android Apps developers ✔ Graphic Designing Trinite3 Virtual Assistant February 2, 2010 – February 11, 2012 ✔ Web Research ✔ Data entry ✔ Newsletter Designing ✔ Blogs Management ✔ SEO ✔ Administer emails ✔ Sets up meetings and arrange schedules ✔ Social media management ✔ Sets up website and blogs ✔ Books flights and speaking engagements ✔ Presentation designer for PowerPoint/slideshow/video U.S based Company – CISCO Technician and Customer Support Agent 2009 – January, 2010 ✔ Networking Devices specialist ✔ Technical Support ✔ Customer Service Agent (phone/chat) ✔ CRM management ✔ Marketing and Sales TRAININGS Blogging/Social Media Course JCI Philippines (2012) Affiliate Marketing Business in A Box Webinar Training (2012) Ebook Writer Workshop Webinar Training (2012) Technology Course Synnex - Concentrix Inc. Philippines (2009) EDUCATION SEO Course Informatics College Philippines (2012) Computer/Networking College STI Philippines– -nd Year Secondary Education SMK As Salam Malaysia – -)
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