Lisbeth Garcia

Lisbeth Garcia Contact Information: • • • Email:-Address: 3633 Byers Ridge RD, Gainesville, GA 30504 Phone: +1 - Summary Dynamic and results-driven retail supervisor with over 20 years of experience in general management and crossfunctional leadership. Proven track record in increasing sales, optimizing inventory management, and fostering a customer-oriented culture. Demonstrated ability to lead large teams, develop staff, and maintain high standards of operational excellence. Adept at managing supplier relationships, ensuring compliance with company policies, and implementing strategic initiatives to drive business growth. Bilingual in Spanish and English, committed to building strong professional relationships to enhance profitability and achieve business objectives. Work Experience Regional Sales Supervisor | Sevens Sept 2021 – May 2024, Venezuela • • • • • Managed operational activities across 8 stores, supervising around 120 employees. Directed hiring, training, and development of store managers and staff. Oversaw inventory management, including stockroom organization and regular audits. Ensured compliance with company policies and maintained a safe working environment. Handled customer complaints and trained staff in effective customer service techniques. Regional Sales Supervisor | Jump-Jadu Aug 2020 – Aug 2021, Venezuela • • • • • • Supervised 7 stores in eastern Venezuela, managing approximately 80 employees. Conducted inventory analysis and visual supervision, ensuring optimal stock levels and store presentation. Led administrative audits, HR duties, and compliance with formal and fiscal policies. Evaluated staff performance and provided training to enhance skills and efficiency. Developed and implemented sales strategies, contributing to a 15% increase in regional sales. Fostered a customer-oriented culture, enhancing overall customer satisfaction. Procurement and Liaison Manager | Chagdeck Dec 2016 – Nov 2018, Trinidad and Tobago • • • • Managed supplier relationships and liaised with Spanish and Latin American contacts in Trinidad. Conducted inventory control, invoicing, purchasing, and financial management. Directed hiring, training, and development of staff. Handled accounts payable and receivable, payroll, and customer service. Administrative Manager / Owner | Pet Store, C.A. Sept 2000 – Nov 2016, Venezuela • • • • • Oversaw daily operations, ensuring the store was clean, organized, and visually appealing. Managed opening and closing procedures, cash handling, and deposits. Conducted safety training and ensured compliance with company policies. Supervised inventory management, including stock replenishment and regular audits. Directed customer service operations, handling complaints and training staff. Education • • • Graduate Degree in Finance UGMA, 2014, Venezuela Bachelor in Business Administration (Major: Material and Financial Resources) UNESR, 2010, Venezuela Technician in Computerized Accounting IUTV, 1993, Venezuela Skills • • • • • • • • • • • • • • • Time Management Product Knowledge Inventory Management Salesmanship Team Management Problem-solving Analytical Skills Leadership Communication Customer Service Technology Proficiency Adaptability Attention to Detail Conflict Resolution Financial Acumen Languages • • Spanish: Native English: Mid-Level