Lisa Rigdon

LISA RIGDON th 13349 SW 17 St., Beaverton, OR 97008* - *- LinkedIn Profile • • • • • Availability to Start: Immediately Portfolio Link: Writing Samples Published Fiction and Nonfiction List CORE COMPETENCIES AND SKILLS Creating clear messaging and instructions • MLA, APA, AP, and house style trained Graduate-level research skills • Production schedule maintenance Interviewing and reporting • WordPress, Constant Contact, and Facebook Knowledgeable with Asana and G-suite • Working knowledge of several CMSs Microsoft Office expert • Yellow Belt Lean Six Sigma Certified WORK EXPERIENCE Contract Technical Editor, Aquent Staffing June 2019 – Present • Proofread proposals, modules, PowerPoint presentations, memos, reports, and other research-based deliverables. • Communicated with stakeholders to verify accurate information and solve content problems within tight deadlines. • Learned style formats and content requirements for Regional Educational Laboratory (REL) Programs and other federally and state-funded education research programs. Urban Fantasy Fiction Author, LRigdon.com Oct 2011 – Present • Boldly crafted a multi-dimensional urban fantasy universe, as detailed in six current publications, including two full-length novels and four collections of short stories. • Dedicated to enhancing fan communication through running a monthly newsletter campaign on Constant Contact, as well as a monthly-themed social media campaign on Facebook. • Leveraged G-Suite technologies to work with editors and cover artists to produce high-quality books. B2C Copywriter, Precoa Jan 2019 – May 2019 • Designed customer-facing documents to nurture and provide customers in the 50+ market with valuable information about end-of-life planning. • Worked collaboratively in a multi-team marketing department to deliver content for internal bulletins, email campaigns, magazine articles, text messaging, event presentations, and print deliverables. • Presented useful strategies for authentically reaching new markets within our sales region. • Created, monitored, and maintained workflow tasks and project duties within Asana. • Exchanged edits and comments to copy through various G-suite applications, especially Google Docs. Quality Process Writer, SBM Sept 2018 – Nov 2018 • Researched, documented, and crafted over 25 Standard Operating Procedures (SOPs) for custodial, clean room, and light maintenance duties. Loaded and managed SOPs on SharePoint and Smart Sheets. • Encouraged and outlined the steps for the creation of a company style guide and departmental style guides. • Earned Yellow Belt Certification in Lean Six Sigma. • Utilized the power of Babylon 10 to translate SOPs into the languages needed for a global workforce. • Wrote step-by-step Work Instructions (WIs) to help train and retrain front-line employees. Content Manager, Evanta (A Gartner Company) Nov 2017 – Mar 2018 • Secured C-level executives to speak at upcoming conventions, including Dak Liyanearachchi, CDO of Hilton, Sears Merritt, Head of Data Science at MassMutual, Matt Pickering, Sr. Manager of Global Digital Commerce Analytics at Converse, and Leon Ravenna, CISO at KAR. • Masterfully crafted compelling abstracts to drive attendance toward different event sessions. • Maintained accurate records of executive topic preferences, speaker nominations, and trusted partner recommendations on the BlueHawk CRM. • Consistently met with multiple teams to troubleshoot and solve event planning problems. Head Writer, Owner and Operator, LisaWritesForYou.com Sept 2007 – Nov 2017 • Produced 100% original content for clients in such industries as human resources, educational services, technology, and consumer products. • Worked with clients and identified project goals, outlines, formats, target audiences, and deadlines. • Collaborated with other team members to delegate duties to complete projects more efficiently. • Successfully ran client conference meetings and negotiated mutually beneficial contract terms. Content Writer and Reviewer, Study.com Sept 2014 – Jan 2017 • Implemented wiki coding for formatting headers, tables, bullet points, and other visual content on Atlassian Confluence CMS. • Drafted 20-40 original articles weekly for marketing purposes in the CMS. • Became proficient and mastered several different house formatting styles. • Conducted regular research on accredited sites to provide up-to-date statistical information. • Communicated with editors and worked collaboratively to improve content. • Rated writer content per quality control standards and coached writers concerning content revisions. EDUCATION Bachelor’s Degree in English, Journalism Minor California State University, Stanislaus Master's Degree in English and Literature California State University, Stanislaus Sept 2005 – May 2008 Sept 2009 – May 2013 Google Analytics for Beginners Certificate of Completion Google Analytics Academy June 2018 Yellow Belt Lean Six Sigma Certification International Association for Six Sigma Certification (IASSC) Sept 2018 Write to Ignite – Master the Art of Sales Copy & Copywriting Certificate of Completion Udemy, Online Courses June 2019 Content is King: Writing Killer Content for Web & Marketing Certificate of Completion Udemy, Online Courses July 2019