LISA G. OLIGMUELLER
1100 S. Hawthorne Ave., Sioux Falls, SD 57105
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QUALIFICATIONS SUMMARY
Accomplished executive assistant offering 25+ years of administrative experience reporting to a CEO and other C-Suite executives
Consummate professional dedicated to making the lives of busy executives easier. Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and, efficiently handle daily office tasks
Proficient user of MS Office (Word, Excel, PowerPoint, Access and Outlook) and Salesforce
Type 95 WPM
PROFESSIONAL EXPERIENCE
The Haggar Agency
Project Coordinator/Speaker Agent, March 2014 – Present
Oversee essential functions to coordinate and develop strategies for projects from beginning to end, as well as introduce speakers to potential clients for events and/or presentations. Charged with receiving project documents and compiling summaries, maintaining Salesforce database, gathering information for weekly and bi-weekly reports for each client, researching conventions/companies/opportunities for potential speaker engagements, and performing various administrative tasks.
Lutheran Social Services of South Dakota
Executive Coordinator, September 2013 – March 2014
Efficiently supported the President and Vice Presidents in their daily duties, planned and oversaw quarterly Board meetings, scheduled internal and external conference calls, monitoring Webinars, coded and prepared expense reports, assisted with large mailings, communicated with donors, and other tasks as required.
The Hayzlett Group
Executive Assistant, October 2010 – September 2013
Acted as the main point of contact between the CEO, President and other staff members. Responsibilities included overseeing the planning, implementation and logistics of speaking events and Webinars, maintaining the mutual responsibilities and expectations of both clients and staff, entering data and creating reports in Salesforce, accountable for coordinating business and personal calendars for meetings and events, as well as all travel reservations, filtering and responding to emails on behalf of the CEO, transcription, and other daily tasks as needed. Position required a high-level of confidentiality, organizational and planning skills.
Ameriprise Financial Services
Assistant, February 2010 – October 2010
Assisted with the daily tasks of establishing investment accounts for a variety of clients using the utmost discretion in dealing with large portfolios. Duties also included greeting clients as they arrived for appointments, scheduling, answering phones and other day-to-day tasks.
Kohls Department Store
Customer Service Representative/Point of Sale Cashier, October 2009 – Present
Position requires the ability to work in a fast-paced atmosphere, maintain excellent customer relations and develop customer rapport to ensure an enjoyable shopping experience. Duties include providing customer service by advising customers on purchases and returns, operating cash registers, maintaining a clean working area, organizing merchandise, and balancing registers at store close. Ability to follow instructions well, maintaining a thorough knowledge of store merchandise, and make decisions with little or no supervision is also a plus.
LodgeNet Interactive
Executive Assistant, March 2000 – November 2009
Sole support for the Sales Department, including Senior Vice President, Vice President National Accounts, Vice President Field Sales and Vice President International Accounts. Duties and responsibilities included preparation of documents and presentations for meetings with customers, planning and management of quarterly and annual national sales meetings and Webinars, lead coordinator on customer appreciation event, including negotiation of contracts and meeting with property personnel to ensure meetings went as smooth as possible, all travel reservations, handled the tasks of managing calendars, scheduling meetings and filing expense reports for entire sales team, transcription, answering and directing phone calls to various individuals and departments, and other administrative tasks as required. Position required a high-level of confidentiality and organization.
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SKILLS, KNOWLEDGE AND ABILITIES
Accurate, efficient, and detail oriented
Working knowledge of special events
Excellent oral and written communication skills
Strong computer proficiency in Microsoft Office programs and Salesforce
Strong communication and interpersonal skills
Ability to make independent decisions
Ability to manage complex issues creatively and effectively
Possess extensive administrative and customer service skills
Ability to maintain good relationship with customers
Goal oriented and ability to handle multiple tasks