Lisa Kastner

Lisa Kastner - Vernon BC - ADMINISTRATIVE & HR COORDINATOR | CONFIDENTIAL ASSISTANT Effective Coordination ⚫ Excellent Communicator ⚫ Committed to Service Excellence Administrative coordination within varied business service sectors accustomed to working remotely. Exceptionally organized, resourceful, and detail-oriented with a high level of thoroughness. Strengths in planning, prioritizing, and managing responsibilities without compromise in quality or productivity. Conscientious self-motivated team player with excellent interpersonal skills and customer service, ethically delivered with grace. Innovative natural problem solver with a passion for promoting a positive company culture through stewardship, mental health, engagement, recognition, and wellness initiatives. Agile, logical, critical thinker. Able to shift, balance, and execute as priorities demand. Remote Work Capability Project Coordination MS Office, MS Teams & Zoom Digital Environment Proficiency Confidentiality Assurance HR Administrative Support Health & Wellness Initiatives Event Planning & Coordination Document Preparation Process & Procedure ADMINISTRATIVE STRENGTHS • Demonstrate resourcefulness in delivering a full range of administrative support including coordinating schedules & meetings, travel arrangements, inquiry routing, response and follow-up, booking appointments, record keeping, document management, correspondence, and internet research. • Exceptional organizational abilities in planning, scheduling, analyzing needs, coordinating, and developing priorities to carry out responsibilities. Adapt quickly to changes and new situations. • Produce and maintain accurate records in electronic filing systems. Competent in data management, compiling information, reports and inventories, including confidential information, contracts, and time sensitive materials. • Manage office supply purchases, negotiate, and expedite purchases with vendors for janitorial, security, landscaping, uniforms, water, coffee, cell phones, and vending machines. • Versatility in multi-tasking without compromise in quality, service level or timelines. Integrity and discernment for problem solving, relationship building and maintaining confidentiality. • Ensure consistent communication and employee engagement maintaining electronic bulletin boards with up-to-date and relevant information for employees. • Coordinate social planning and project manage employee recognition and engagement events, activities, and functions such as town halls, company milestones, business lunches, employee barbecues, open houses, flu shot clinics. • Proficient in the use of software (MS Word, Excel, Outlook, PowerPoint) and remote applications (MS Teams, Zoom). • Detail-oriented with competencies that include maintaining employee records, vacation schedules, and correspondence. Lisa Kastner -2- COMMUNICATION / INTERPERSONAL / TEAMWORK • Easily interact with people of all ages, backgrounds, and cultures with respect for diversity and humility in my privilege. • Demonstrate a high degree of professionalism in representing the organization and in developing positive relationships with customers, co-workers, suppliers, management and within the community. • Strong service focus with excellent communication skills. Analytical in identifying needs and responding to requests with proficiency, accuracy and follow-through. • Creative problem solving and conflict resolution skills; able to use effective listening, identify specific issues; clarify, prioritize and use a practical and respectful approach to resolving issues and challenges. • Self-directed with proven ability to take initiative, work independently and with a team ‘to get the job done’. Comfortable working remotely utilizing virtual computer access such as Zoom and MS Teams. • Consistently maintain a positive attitude and sense of humour to promote a well-balanced work environment. HUMAN RESOURCES & SAFETY • Support recruitment - post for internal and external positions, review resumes, perform pre-screen interviews, make candidate recommendations, schedule interviews, arrange assessments, medical / drug testing, communicate with applicants. • Coordinate onboarding including distribution of materials, orientation setup, point of contact for residual questions, ordering supplies for new employees, first day welcome, and regular check-ins with dependable follow up. • Coordinate training and development, source and engage facilitators and programs, arrange sessions, schedule attendees, and track attendance. • Champion mental health and wellness through developing corporate culture, awareness, language and programs, coordinating events, arranging training, increasing knowledge and understanding, providing resources. • Collaborate in development of employee retention and recognition programs. • Culture Champion - Passionate about coordinating, implementing, and promoting corporate culture improvement through Stewardship and employee engagement. Skilled in motivating others to get involved. Primary coordinator and resource for stewardship initiatives, wellness events and activities, and associate recognition, creating a positive and engaging culture. • Stay current on employment laws and assist in the development of HR policies. Update employee resources. Assist with research, development, and implementation of drug and alcohol policies. • Support in Safety and WorkSafe related issues and policy development. Manage security systems and visitor safety requirements, incident reports, review and provide recommendations for improvements. EMPLOYMENT HISTORY Administrative & HR Coordinator / Confidential Assistant Hytec - Kohler, Armstrong BC Office Manager Star Electric, Vernon BC Administration Various 2009 - Nov- - 2009 Previous EDUCATION / SPECIALIZED TRAINING • • • Emotional Intelligence Change Management Culture Evolution General university studies - Langara College Lead Cultural Training • Project Planning • Oz Principal – Accountability Training • • • • Food Safe PowerPoint Excel Level 3