I have worked in the BPO industry for about 9yrs. The backbone of my work experiences is Customer Service. Throughout my BPO career, I have been promoted as a Subject Matter Expert, Escalations Representative and most recently; as a Quality Analyst.
Please note: There will be approximately 2 hours of downtime starting at
6:00am EST (11:00 UTC)
on February 7th. During this time, Hubstaff will not be accessible as we're upgrading our database.
The desktop and mobile timer apps will still be able to track time. All new data will be uploaded when maintenance is complete.
We apologize for any inconvenience and encourage you to contact support with any questions.
Thank you for allowing us to make these improvements.