Lionel Augustus Gabo de Villa

Over 14 years in the BPO industry. Handled lines of business that supported voice, chat, and email as platforms for customer interaction. Proven track record in managing customer service, tech support, inbound sales, customer retention, B2B, as well as resume services programs. Has reported to various nationalities, and is adept in dealing with clients and vendors. Successfully launched start-up programs, and has been instrumental in its growth and expansion.