Linnio Anael Pujols Sanchez
Professional Summary
I am Diligent (customer Service Representative) who brings
Experience meeting to the customer needs in telecommuting
Environments. Skilled at listening to customers, meeting
productivity targets and maintain current knowledge of company
offerings. Offers empathy, reliability and enthusiasm for satisfying
customers.
Education
High School: Liceo San Jose de Mendoza
Infotep: Customer Service 2017
English Immersion: MESCYT 2019
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Experience
Concentrix
Skills
People Skills
Active listening
Professionalism
Computer skills
Problem-Solving Abilities
Typing skills
11/02/2022- 09/25/2023
Dish TV
I have amassed over 10 months of experience working as an
Account Specialist or Sales Representative my primary
responsibility involves guaranteeing customer retention and
preventing them from leaving or canceling their association with
the company by providing value and offering new offers In doing
so, the goal is to enhance their happiness and satisfaction.
Teleperformance
Languages
English
Spanish
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📱
11/05/2021- 03/28/2022
I worked for 4 months in chat support working with food
orders, educating their customer about the estimated time
of arrival of their food, and explaining bills, credit, and
refunds.
DoorDash
Contacts
📱
04/14/2022- 08/03/2022
Allstate
I worked for 3 months setting up claims from customers who
had collisions with their vehicles or catastrophic events that
occurred in their houses such as hurricanes, tornados, floods,
and extreme weather.
-
Alorica
live:.cid.b4c31d46ef4abffd
@
anaelpujolssanchez@gmail
.com
Personal References
📱
Lisbeth Ramirez-
📱
Esther Rosario-
Samsung
04/29/2021-10/14/2021
I worked for over 5 months dealing with cell phone issues
or errors, opening tickets, selling cell, headphone and
taking payments.
Concentrix
United Health Care
02/18/2019- 03/8/2021
I worked as a customer service representative for over two
years resolving billing questions, explaining coverage
benefits, taking payments and fixing claims.
