Linnet Kinaibei

I am a detail-oriented Virtual Assistant with strong skills in organization, communication, and task management. Over the years, I have supported businesses, entrepreneurs, and busy professionals by handling administrative tasks, providing customer support, conducting research, and coordinating projects. My goal is always to help clients save time, stay organized, and run their operations more smoothly and effectively.

In administration, I am highly skilled in managing schedules, calendars, and emails. I use tools such as Google Workspace (Docs, Sheets, Drive, Calendar) and Microsoft Office to keep documents organized, prepare reports, and ensure workflows are streamlined. I am experienced in scheduling meetings across time zones, booking travel arrangements, and ensuring tasks are completed on time.

For communication and customer support, I bring professionalism and clarity. I have handled inquiries through email, chat, and support platforms, ensuring customers feel valued and heard. I am comfortable using helpdesk platforms like Zendesk to track and resolve customer issues efficiently.

I also specialize in research and data management. Whether it is conducting market research, compiling contact lists, or analyzing business data, I focus on accuracy and attention to detail. Tools like Google Sheets and Notion help me present findings in a clear and actionable way for better decision-making.

In project coordination, I am skilled in using task and project management tools such as Trello, Asana, ClickUp, and Slack. I help teams stay aligned, monitor progress, and ensure deadlines are met. I enjoy being proactive spotting challenges early and suggesting solutions to keep things moving forward.

What sets me apart as a Virtual Assistant is my reliability, adaptability, and proactive mindset. I don’t just complete tasks I anticipate needs, suggest improvements, and act as a partner in achieving business goals. Clients can count on me for confidentiality, professionalism, and high quality results delivered on time.

I also bring creative skills when needed, including working with Canva for simple designs, presentations, or branded content that enhances client communication.

If you are looking for a dependable, detail-oriented, and tech-savvy Virtual Assistant who can handle a wide range of tasks with accuracy and efficiency, I would be happy to support your business. I am based in Kenya (EAT time zone) and available to work with clients across different regions.