Lindsey Murphy

Lindsey Murphy Oppelo, AR 72110- Objective To work in a professional environment that allows me to use my customer service and clerical skills to assist customers with any issues they may have. I would also love to be able to work for a company that allows me to move up and grow as my skills progress. Work Experience Transcriptionist Rev.com February 2019 to Present I am an independent contractor doing transcription from home. I am able to work anytime, but would love to have a full time job as well. Medical Records Receptionist Tilley Family Medicine - Conway, AR March 2016 to Pres​ent ● ● ● Assist with answering phone calls throughout the day, and taking messages for the providers. Complete all medical records requests, including requests from Social Security, and Law offices. Scan in all documents that come over via fax, as well as any documentation given by the providers. Professional Cleaner Murphy’s Cleaning Solutions - Morrilton, AR January 2018 to January 2019 I worked for myself cleaning both residential and commercial properties, including medical offices, apartment complexes and bed and breakfasts. Sherwood Urgent Care Front Desk - Conway, AR June 2015 to March 2016 ● ● ● ● ● Greet patients when they enter the clinic, and provide them with check in paperwork, if needed. Enter patients into the system and verify insurance. Collect any Copay or Coinsurance due. Answer phones and field questions to appropriate party. Scan documents to patient charts. Customer Service Rep Aerocare Home Medical - Conway, AR January 2014 to​ June 2015 ● ● ● ● ● ● ● Greet patients that walk into office. Answer any questions, and provide patient with paperwork, if needed. Handle all CPAP supply orders by phone, and online, and get supplies shipped within 48 hours. Handle all CPAP machine, Oxygen, Nebulizer, and other medical equipment orders from start to finish. Request documentation from other providers in order to qualify patient for equipment. Verify insurance and collect any copay or coinsurance due. Handle and sort electronic fax inbox​. Technical Support Agent Hewlett Packard, Inc - Conway, AR February 2013 to June 2015 ● Answer incoming calls (20-30 per day) ● Provide customers with technical support regarding their HP Printers. ● Follow steps provided in documents to troubleshoot customer's device. ● If unable to resolve customer issue, transfer to appropriate department. Sherwood Urgent Care Front Desk - Conway, AR January 2013 to December 2013 ● Greet patients when they enter the clinic, and provide them with check in paperwork, if needed. ● Enter patients into the system and verify insurance. ● Collect any Copay or Coinsurance due. ● Answer phones and field questions to appropriate party. Scan documents to patient charts. Education High School Diploma in Basic Valley High School - Las Vegas, NV Associates Pulaski Technical College - North Little Rock, AR Skills Typing (10+ years) Customer Service (10+ years) Computer Skills (10+ years) *Able to type 85 words per minute. *Outgoing, friendly, and punctual. *More than 10 years customer service experience. *More than 2 years call center experience. *Willing to go above and beyond to ensure customers/clients are satisfied