Lindsey Cobb

Lindsey Cobb (H) (- (E)- Personal Statement Having worked in a number of different industries and roles has lent me a breadth of informative experiences in both customer service and varied work environments. As an organized, self-motivated individual I am looking to grow my skills more in a administrative role that allows to both fulfill needed duties and increase how supportive the role can be. Experience 10/2017-01/2018 John Lewis and Waitrose, Customer Service Agent ● Supervised check-out areas and led cashiers throughout the day ● Provided customer service and satisfaction in every possible facet as needed. Addressed customer problems, ensured customer satisfaction, and collaborated with colleagues to guarantee best customer experience. ● Organized daily rotas, regulated breaks, supported cashiers, and assisted as needed. 02/2016 – 10/2017 YourDailyTech, Featured Columnist ● Researched and developed articles that transformed technical verbiage into articles appropriate and digestible for the layman ● Articles focused on cloud software, data storage, and security. ● Communicated directly with clients and collaborated with them to create the best article and develop engaging interviews. 09/2012 – 09/2016 04/2016 – 08/2016 Consultant Independent Contractor ● Consulted with independent contractors on various projects ● Research and advice given per agreement Randstad North America, Business Services Specialist ● Part of the Customer On-Boarding Team, a new project that was created to help ensure better customer satisfaction. ● Provided vendor information, ensured account set-up was correct, and corrected invoice details and contact information to recently reactivated accounts and new accounts throughout the United States. 10/2014 – 12/2015 12/2006-02/2015 EY Studios, Executive Administrative Assistant ● Collaborated closely with marketing on blog posts, proofreading, podcasts, white papers, and social media. ● Created and organized legal paperwork for clients projects and timelines as well as organized and sent new client welcome packages. ● Organized and maintained calendars of president and COO of company ● Ensured that accounts payable, accounts’ receivable and records were up to date and accurate. Mt. Zion United Methodist Church Basketball Official, Hoops2Heaven Basketball League ● Led coaches, players and parents during games and through the schedule ● Grew to assume leadership as the senior official and trained newer officials. ● Assisted in organizing the scoring and game and practice schedules. Education ● King’s College London-: Early Modern History MA (Hons) ● Kennesaw State University (USA-: World History BA (Summa Cum Laude, Hons) Other Skills and Achievements: ● IT: Expert level Word, Excel, Powerpoint, and Access. References: Available upon request