Lindsay Pivin

Lindsay Pivin 241 Linehan Road Mound House, NV. 89706 - - Experience in various positions, including but not limited to distribution center, major resets, POGs, customer service, processing trucks, receiving, hazmat, and inventory control. 8 years of leadership experience. Thorough understanding of all departments, products, and processes of retail chain. Excellent with computers and electronics. Flexible hours, days, and job functions. I look forward to finding joy in helping others, learning new skills and information, and developing myself to further move forward in the company. Experience July 2003 to October 2016 Customer Engagement Leader (last position) - PetSmart - Tracy, CA. Customer service and ensuring team was also providing excellent service Directed team for planner sets and resets with 100% accurate completion Responsible for conversion rates and meeting set goals In charge of health of all sellable pets including medications and treatments Pricing put-up and take-down Performance coachings and reviews for multiple departments Ran all store tours and in-store events Processing trucks along with loading/unloading Weekly stock inventory In charge of monthly safety videos, educational videos, and quizzes Scheduling Supply orders for entire store Training/onboarding of new associates October 2016 to March 2018 Replenishment - PetSmart Warehouse - Sparks, NV. Daily use of RF guns and QuickSAP Cherry picker driver Verifying correct inventory, amount present, and reporting errors Placed orders on truck to head to customers Picking (live and material products) Receiving shipments and verifying integrity of load Preparing pallets or boxes for shipment Unloading containers and building pallets April 2018 to June 2019 Material Handler � Benco Dental Warehouse � McCarran, NV. Data entry Picking orders Checking orders for accuracy and boxing Inventory counts and management Hazmat handling, picking, and shipping with proper documentation and labels Work orders Picking and shipping of Transfers to other DCs Receiving and verifying accuracy and integrity of product Returns � customer and vendor Preparing pallets and/or boxes for shipment Creating homes for new product to be picked based on item and forecasted sales Skills Intermediate to Advanced knowledge of Microsoft Word, Excel, Outlook, etc. Proficient with Prelude, Kronos, SAP, QuickSAP, and Microsoft Dynamics CRM 70-80wpm Picking, checking, receiving, and shipping experience Handling of customer returns and complaints and resolving problems Very comfortable with electronics and builds computers Forklift, Reach, Cherry truck, and Ridable walkie experience Able to work efficiently in a fast paced environment Inventory management Handling of hazardous and/or controlled substances including Rx items. Excellent customer service and team skills Education San Joaquin Delta College 2003 Christian Writers Guild- References Tawnya Jeffcoat - Coworker Amanda James - Manager Monique Solano - Supervisor