PROFESSIONAL SUMMARY
Enthusiastic leader with 20 years of experience planning, leading and improving Human Resources functions. Strategic in developing policies, managing Talent, Performance, Remuneration, Recruitment, Change, Training, Employee Relations, Transformation, Employee Engagement and Employee Wellness activities. Focused on motivating staff and working with diverse personality types by creating a friendly environment, open communication and acknowledging achievements to drive improvements.
WORK HISTORY
GENERAL MANAGER: HUMAN RESOURCES - COUNCIL FOR MEDICAL SCHEMES
APRIL 2003 - TO DATE
As Head of Human Resources, I am responsible for the delivery of the overall HR function and I have been successfully responsible for following key performance areas.
Designed human resources strategy in line with Council's mandate thus contributing to the achievement of strategic objectives.
Established an Employee Relations function and led the employer in all labour matters including CCMA processes.
Created a harmonious work environment through diversity programmes and employment engagement.
Delivered systems and procedures to improve operational quality and team efficiency such as the establishment of an HCIS and other systems.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Consistently achieved high employee retention rates through training, enhanced employee benefits and internal recruitment drives
Developed, enforced and optimized human resource policies to maintain efficiency and responsiveness to demands.
Enhanced and redefined organizational structure to ensure alignment to strategic goals and improve organisation effectiveness.
Coordinated leadership workshops to educate team members on best practices to optimize productivity.
Developed and implemented a Transformation strategy resulting in consistently exceeding EE targets
Implemented a wellness programme to ensure that employee wellness is addressed holistically resulting in the reduction of absenteeism.
Established a training and development programme advocating a culture of continuous learning and high performance to attract and retain employees with superior abilities and to improve performance and to prepare employees for future roles within the organisation.
Formulated and implemented an HCIS (HC Information system) to enable the management of HC administration and processes.
EARLIER HR ROLES
Department of Human Settlements – Director: Human Resources 1999 -2003
Department of Home Affairs – Deputy Director: Special Programmes 1997 -1999
Board of Executors – Staff Development Officer – 2005 -2006
SKILLS
Human resources management
Relationship building
Recruitment
Efficient multi-tasker
Budget development
Consistently meet goals
Conflict resolution
Project management
Coaching and mentoring
Staff training/development
Effective leader
Performance improvement
Exceptional interpersonal communication
Organized
Stakeholder relations
Verbal and written communication
EDUCATION
LLB
University of Natal 1993
BA Law
University of Lesotho 1988
Strategic HR Leadership Programme
Stellenbosch
Management Development Programme
UP
Professional Business Coaching
GIBS
AFFILIATIONS
SABPP - Chartered HR Professional
Institute of Directors SA (IODSA)