Linda Joseph Effiong

EFFIONG, LINDA JOSEPH Tel: -|E:-LinkedIn Lagos, Nigeria PROFILE SUMMARY Organized and detail-oriented Virtual Administrative Assistant with over 5 years of experience, providing exceptional administrative support to Executives, Entrepreneurs, and Teams in a virtual work space. Skilled in Calendar management, Email correspondence, Travel coordination, Data and Document management, Performing of basic troubleshooting. Proficient in tools such as, Google workspace, HubSpot, Microsoft Dynamic 365, Monday.com, Trello, Slack, ClickUp and Cloud-based platforms. Adept at streamlining administrative processes, maintaining confidentiality, and providing excellent customer support. Strong multitasking abilities with a focus on achieving organizational goals, while ensuring high level of accuracy and productivity. WORK EXPERIENCE SHE’S MY DAUGHTER Administrative Assistant         Washington, USA/Remote 10/2024--- Present. Manage executive calendars, schedule appointments, and organize meetings across different time zones. Respond to emails, manage inbox organization, and handle customer inquiries professionally. Create, edit, and format documents, presentations, and reports as required. Maintain accurate records, update databases, and perform data entry tasks. Assist with bookkeeping, invoicing, and expense tracking using accounting software. Coordinate travel arrangements, including booking flights, accommodations, and itinerary planning. Support marketing efforts by managing social media posts, engagement, and content scheduling. Perform research tasks to gather information on various topics and present findings concisely. GAIA AFRICA Administrative support specialist       VI, Lagos/Onsite 07/2023-10/2024 Provided high-level administrative support to executives and teams in a fast-paced environment. Managed and organized confidential client files, records, and databases. Drafted correspondence, contracts, and professional documents for business communications. Assisted in HR-related tasks, including employee onboarding and scheduling interviews. Monitored project timelines and ensured deadlines were met efficiently. Provided data entry support, ensuring accuracy and timely completion of tasks. COMPUTER WAREHOUSE GROUP Technical Support       Lekki, Lagos 05/2022—15/2023 Diagnose hardware and software problems for users, including network issues, software bugs, and equipment malfunctions. Provide step-by-step guidance to resolve technical problems over the phone, through chat, or in person. Install, configure, and maintain software applications, operating systems, and hardware. Set up new systems or devices for users, ensuring they are configured to meet specific needs. Ensure regular data backups are performed and verify their integrity. Configuring user Outlook mail and Office 365 mail. EDUCATION Heritage Polytechnic Eket, Akwa Ibom State. Higher National Diploma, Computer Science - SKILLS & COMPETENCIES                Administrative Support. Calendar and Email Management. Travel coordination. Data and Document Management. Customer Support. Professionalism & Confidentiality Google workspace(Docs, Sheet, Calendar) Project Management (Trello, Asana, Monday.com, ClickUp). Communication (Slack, Microsoft Teams, Zoom, Calendly). Cloud Storage (Google Drive, Dropbox, OneDrive). Email Management: (Gmail, Outlook, Mailchimp). Multitasking and Prioritization. Exceptional Attention to details. Organizational Skills. Troubleshooting. CERTIFICATION Virtual Assistant Technical Support IT Infrastructure - Alx_Africa. Coursera CWG PLC Lekki.