Linda Febrina Pasaribu

LINDA FEBRINA PASARIBU S.SOS I am a hard worker, fast learner, and always willing to learn something new since I thought that I have worked a lot but did not learn enough. So, I keep trying to find new things that fits my interest and expertise. My goals are to continuously progress myself in everything and become the best version of me. While I achieve it, I would love to be in a great team. WORK EXPERIENCE CONTACT- RESERVATION AUG 2022 to Present Villa Kinaree Estate m - Handling daily email correspondence with the guests Create contract rate Counting monthly revenue Sales calls Sending the pre-arrival arrangement Making deal with the agents Making forecast and booking percentage Reply chats which directly to WhatsApp messenger, through direct message Instagram, WhosOn, and Facebook messenger Denpasar - Bali helloitslinda42 SKILLS TELESALES FEB 2022 to JULY 2022 GlobalXtreme Bali Microsoft office Social Media Admin Video Editing Marketing Handling email correspondence with customers Contacting clients from existing database Sending quotation based on templates Follow up existing database Answer live chat by Tawk To Updating database on CRM system PERSONAL ASSISTANT TO LECTURER OCT 2021 to OCT 2022 Udayana Medical University EDUCATION SMA Negeri 1 Tumpang- SALES SUPPORT Universitas Merdeka Malang- Bachelor Science Studies of Arranging daily schedule for the lecturer Arranging webinars for the Doctors and Co-ass Arranging study consultations between Lecturers and Students Making reports for the Lecturers to University Managing administrations related to Civil Servant for the promotion process of the Lecturers Social Major: & Political Communication Finns Recreation DEC 2021 to APRIL 2022 Arranging schedules for Sales Department Preparing Sales kit for Sales call Managing the representative of Sales Department for the exhibitions (including meetings, travel arrangement, and all other preparations) Making monthly reports Sales call Brand partnership Bookkeeping (files, contracts, and all other related documents) WORK EXPERIENCE CONCIERGE Bali Family Villas MAY 2021 to DEC 2021 Handling email correspondence with the guests Arranging activities for the guests during their holidays Making sure the villas are ready for the guest check-ins Greeting the guest during check-ins Updating information on the website Handling complaints Making daily reports GUEST SERVICE Elite Havens CONTACT- Villa Bugis helloitslinda42 SKILLS SALES EXECUTIVE Bali Individual Villas Microsoft office Social Media Admin Video Editing Bali Holidays Villa SMA Negeri 1 Tumpang- Universitas Merdeka Malang- Science Studies Major: FEB 2011 to JUNE 2013 Handling daily email correspondence with the guests Greeting the guests during check-ins Handling complains Handling payments Making monthly report of target achievement EDUCATION Social JUNE 2013 to SEPT 2013 Email correspondence with the guests Updating calendar bookings Sales calls Creating templates for email correspondence Greeting the guests during check-ins RESERVATIONS Marketing of JAN 2014 to OCT 2014 Email correspondence with the guests Brief the butler to make sure to take a good care of the guests Updating booking calendar Making report to owner directly Handling OTA Handling payments Greeting the guests during check-ins Handling complains when the villa manager away Denpasar - Bali Bachelor Email correspondence with the guests in regards of pre-arrivals Handling complaints whenever Guest Relation Officer is not available Arranging activities for the guests during their holiday• arranging database clients Making sure the guests leave good reviews SALES EXECUTIVE m - NOV 2014 to FEB 2019 & Political Communication RECEPTION Seminyak Paradiso Hotel Handling guests check-ins and check-outs Handling payments Handling complains Making daily report to accounting SEPT 2008 to OCT 2010