I am an excellent customer service enthusiast,with great problem solving and communications skills,who specializes in curating and delivering experiences that keep customers returning.
I have worked in the customer service industry for over a decade,and in the course of the years,I have equipped myself and horned skills that have enabled me to deliver exceptional services to customers, and this has consequently led to 98% growth in company revenue due to increased customer retention .
I am proficient in the use of CRMs(Slack, Salesforce, Microsoft teams,Hubspot)
I am also an experienced telemarketer and and appointment setter.