Linah Muthoni

LINAH MUKAMI MUTHONI. Mobile Number: - or -. Email:- EXPERIENCED IT MANAGER & DB ADMINISTRATOR. • Client - Oriented • Accountable • Great Coordinator • Demonstrable ROI A seasoned professional with 8+ years of experience, specializing in technical sales in IT coupled with data analytics, data cleaning, and data visualization. Throughout my career, have successfully developed and maintained various websites and web-based applications. Additionally, I excel in task automation and have a proven ability to enhance existing solutions. With a focus on troubleshooting and resolving server-side and client-side web issues, effectively managed both internal and external web servers, including cloud hosting. An effective communicator, complex business problem solver, skilled negotiator, and comfortable interacting with all levels of management building trust and alliances to drive major change initiative. KEY SKILLS. ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Installation and configuration of hardware and software systems. Proficient in database management and data analysis tools. Extensive knowledge of web technologies, including HTML, CSS, JavaScript, and AJAX. Experience with scripting languages such as PHP and MySQL/T-SQL. Ability to design and develop web applications. Skilled in utilizing data visualization tools such as PowerBI, PowerQuery, and PowerBI Service. Proficient in Microsoft Office suite. Adaptable to new technologies and changing environments, able to work both independently and in a team setting. PROFESSIONAL EXPERIENCE. 2021 – Date Collectr Ke. IT Manager. ▪ ▪ ▪ ▪ ▪ ▪ Successfully implemented a cutting-edge credit scoring system, streamlining the evaluation process and enabling more accurate risk assessments for our clients. Led a team in developing a secure online platform for our clients to access credit reports, reducing turnaround time and enhancing convenience. Implemented robust data encryption protocols, ensuring the confidentiality and integrity of sensitive client information. Introduced an automated notification system to alert clients of any significant changes or updates in their credit reports, improving transparency and responsiveness. Implemented a comprehensive disaster recovery plan, ensuring minimal downtime in the event of a system failure or data breach. Upgraded the firm's network infrastructure, enhancing data transfer speeds and overall system performance. ▪ ▪ ▪ ▪ Conducted regular vulnerability assessments and penetration tests to identify and address potential security weaknesses, ensuring a robust and resilient IT environment. Implemented advanced data analytics tools, enabling us to derive valuable insights from large volumes of credit data and assist clients in making informed business decisions. Spearheaded the integration of machine learning algorithms into our risk assessment models, improving accuracy and enabling more predictive credit evaluations. Collaborated with cross-functional teams to develop customized software solutions for specific client needs, enhancing the firm's overall service offerings and client satisfaction. 2018 – 2020 Business Solutions Africa. Technical Sales Executive. ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Developed and implemented an effective sales strategy that increased market penetration and expanded our client base within the IT industry. Played a key role in leading the sales team to exceed quarterly targets consistently, contributing to the overall success of the organization. Built strong and enduring relationships with key decision-makers in client organizations, positioning our company as a trusted and preferred IT solutions provider. Identified emerging market trends and customer needs, enabling the development of innovative solutions that gave us a competitive edge. Collaborated closely with the technical team to understand complex customer requirements and provide tailored solutions that addressed their unique business challenges. Conducted comprehensive product demonstrations and presentations, effectively showcasing our solutions' capabilities and value proposition to prospective clients. Successfully managed and negotiated contract terms, ensuring favourable outcomes for both the company and our clients. Acted as a knowledgeable advisor to clients, offering expert insights and recommendations on IT solutions that aligned with their business goals and objectives. Consistently received positive feedback and testimonials from satisfied clients, highlighting our exceptional customer service and the positive impact our solutions had on their businesses. ADDITIONAL EXPERIENCE. May 2017 – Oct 2017 Easy Finance Consulting Kenya Ltd – Business Development Specialist. Nov 2009 – Apr 2017 Barclays Bank of Kenya – Lead Generator. EDUCATION. Qualification Institution Bachelor of Science in Information Systems Technology [2015] Diploma in Information Technology [2010] United States International University (Africa). REFEREES. ▪ Available upon request. Zetech University.