LINA JUCUTAN
Customer Care Specialist
Virtual Assistant Rockstar
PROFILE
I am a customer care
specialist and a virtual
assistant rockstar packed in
one to effectively and
efficiently provide quality
assistance to CEOs and
business owners for their
day-to-day business needs.
EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE - EMAIL AND CHAT SUPPORT
PAGEWIZ | Dec 2016 - Present
In charge in answering daily chat inquiries and tickets from Pagewiz clients.
Social media marketing of Pagewiz Products and Services.
FREELANCE EVENT PLANNER AND ORGANIZER
EASE Management | June 2014 - Present
In charge in conceptualizing and organizing events such as charitable events
and even personal events with a symbolic touch.
Hands-on management from planning and research stage up until post event.
CONTACT
Social Media Management and Marketing of event details.
EDUCATION
-
UNIVERSITY OF THE PHILIPPINE - DILIMAN
2004 - 2008
-
Bachelor of Science, Major in Tourism
APPLICATIONS AND SOFTWARES
learningwithlhynn.blogspot.com
EXPERTISE
Excellent Customer Service
Email and Chat Support
Complaint Handling
Time Management
Research and Data Management
Social Media Marketing
Social Media Management
Administrative Skills
Business Ethics and Integrity
SOCIAL MEDIA
Project Management Application
- Trello
Screenshot Application
- Snipping Tool
Email Management & Correspondence
- MS Outlook
- Gmail
- Yahoomail
- Hotmail
Data Entry Applications
- MS Word
- MS Excel
- PDF's Form
- Google Docs
Telephone Applications
- VoIP
- Skype
- Gotomeeting
- Google Hangout
Image/Design Editing Applications
- MS Publisher
- Canva
- Froto
- Paint
File Management Applications
- Dropbox
- Google Drive
CRM Applications
- Zendesk
- LIve Chat
/lina.jucutan
https://ph.linkedin.com/in/
linajucutan
@linajucutan
SOCIAL MEDIA MANAGEMENT APPLICATION
- Hootsuite
- Facebook/Twitter/LinkedIn/Bit,Ly/Youtube/Instagram
WEBSITE / LANDING PAGE MANAGEMENT APPLICATION
Wix/Blogger/Pagewiz Platform
