Limuel Montalbo
$4/hr
Customer Support, Technical Support, Chat or Email Support, VA
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 37 years old
- Location:
- Quezon City, Metro Manila, Philippines
- Experience:
- 10 years
About
BPO and Work from Home Professional
•BPO management experience in Customer Service Delivery and Quality Assurance managing different LOBs
•Advanced Technical Support (Tier 1 and Tier 2 Level) for Apple products
•Supported Intuit Quickbooks registration/activation
•Supported Dish Network billing, sales, technical, cancellation and more
•Sales Lead Generator for new campaigns
•Customer Support for Shopify Stores and Drop Shipping
•Social Media Manager for multiple clients
•Customer Support for multiple eCommerce websites
Skills
- Google Docs
- Freshdesk
- Google Hangouts
- OneDrive
- Help Scout
- Bomgar
- Taleo
- Dropbox
- macOS
- TeamViewer
- eBay
- Drop Shipping
- Skype
- Outlook
- Trello
- Order Management
- LogMeIn
- Microsoft Exchange
- Nursing
- Remote Support
- MailChimp
- WooCommerce
- Google Drive
- Customer Service
- Youtube
- Alibaba/AliExpress
- Social Media Marketing
- Excel
- Spreadsheet
- Google Sheets
- Shopify Administration
- Technical Support
- PowerPoint
- Slack
- Amazon
- Zendesk
- Word
- Email Etiquette
- Microsoft Office
- Data Collection
- Call Handling and Support
- Team Management
- Virtual Assistant
- Asana
- Chat Support
- Facebook Advertising
- Copywriting
- Market Research
- Email Handling and Management
Languages
