LIMAS WALIDA
VIRTUAL ASSISTANT
Surabaya, Indonesia |-| - | www.linkedin.com/in/limas-walida
I am a dedicated Virtual Assistant proficient in both written and verbal English and Indonesian. With a solid
background in front office management, virtual assistance, and nursing, I excel in providing high-quality
support and service. My organizational, communication, and multitasking skills, combined with diverse
professional experiences, enable me to effectively address client needs and ensure their satisfaction.
KEY ACHIEVEMENTS
Efficiency in High-Stress Situations. Managed emergency unit services efficiently, ensuring responses
and decisions were made within 30 minutes.
Improved Patient Satisfaction. Enhanced patient care protocols and staff training, resulting in a 25%
improvement in patient satisfaction scores.
PROFESSIONAL EXPERIENCE
Social Media Manager - Internship, Virtual Assistant Indonesia
Created engaging Instagram stories to enhance audience interaction.
Managed direct messages and replied to comments to maintain high engagement.
Provided comprehensive Instagram support, boosting social media presence.
LinkedIn Manager - Internship, The Creative Nomad PH
Enhanced employer brand image through strategic LinkedIn management.
Implemented cutting-edge content strategy, increasing engagement.
Created 1-month content plans, wrote articles, and designed graphics for content.
July-June 2024
May 2024 - Present
Customer Support, RS Onkologi Surabaya-
Enhanced front desk efficiency by 25% through improved processes and management.
Utilized bilingual skills to communicate effectively with patients in both English and Indonesian.
Managed 50+ bookings weekly, ensuring seamless operation and patient satisfaction.
EDUCATION
Bachelor of Nursing
Universitas Nahdlatul Ulama Surabaya
TECHINCAL SKILLS (REMOTE TOOLS)
Remote Time Management: Clockify
Remote Collaboration Tool: Slack, Notion, Zoom, Calendy, Google Workspace
Generative AI: ChatGPT, Perplexity
Graphic Design: Canva
Community: Discord
LANGUAGES
English
: Advanced - B2
Bahasa Indonesia: Native
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