Lily May Boriol

I am a seasoned customer service professional, having 8 years of customer service experience. I mostly handled customer's who owns a bank account (credit or savings)- assigned to handle their email and over the phone inquiries. Ensuring that clients will be guided on the correct information on a daily basis. As a part of the front end, I ensure that best quality of service is given to customers to maintain the good image of the bank and to provide 100% satisfaction.

I was presented an Excellent Customer Service Award in Singapore in 2016. It is a national award that aims to give due recognition to individuals who have gone beyond the call of duty in delivering exceptional service and creating memorable experiences for customers.