- Reply rate:
- 33.33%
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Lagos, Lagos, Nigeria
- Experience:
- 4 years
ONUOHA LILLIAN | EXECUTIVE ASSISTANT-| Lagos , Nigeria
PROFESSIONAL SUMMARY
Results-driven and Detail oriented Virtual Assistant with 4 years of experience optimizing executive
operations and driving administrative efficiency. Successfully managed over 300 calendar events, handled
500+ client communications, and supported logistics for 20+ virtual events. Proficient in executive
support, client relations, and process streamlining, delivering high-quality service with speed and
precision.
CORE COMPETENCIES/SKILLS
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Executive Calendar Management
Client Relationship Management
Email & Inbox Management
Scheduling & Appointments
Document Proofreading & Editing
Travel & Event Coordination
Data Entry & Record Keeping
CRM & Database Management
Time Management & Prioritization
Clerical Support
Communication & Correspondence
Project & Task Coordination
RELEVANT EXPERIENCES
EXECUTIVE ASSISTANT
November 2023 - January 2025
First Katalyst Group/ Remote
● Managed executive calendars, scheduling over 200 appointments and coordinating 50+ meetings
with 95% on-time execution.
● Delivered top-notch customer service by resolving 100+ inquiries and concerns, maintaining a
98% satisfaction rate from clients and stakeholders.
● Handled daily clerical tasks, ensuring 100% organized digital and physical filing systems for
streamlined access to records.
● Supported 20+ virtual events by coordinating logistics, preparing materials, and managing
pre/post attendee communications.
● Proofread and edited 50+ documents, ensuring 99% accuracy and professionalism before final
distribution.
VIRTUAL ASSISTANT
June 2021 - August 2023
Hillcrest Limited
● Monitored and replenished office supplies monthly, reducing downtime by 30% and enhancing
workflow continuity.
● Acted as a communication bridge between departments, improving internal response time by
40%.
● Prepared weekly reports and meeting briefs that enhanced executive decision-making and reduced
prep time by 25%.
● Maintained CRM systems and inputted client data with 100% accuracy, supporting personalized
service delivery and follow-up.
EDUCATION
Bachelor’s of Science (B.Sc) |National Open University Of Nigeria
Computer Science
CERTIFICATIONS AND COURSES
Virtual Assistant Certificate – Remanda SkillUp Academy
Professional Diploma In Social Media Management And Advertising Certification –
Digital Marketing Skill Institute
TOOLS
Google Workspace-Microsoft Office Suite - Slack - Trello - Dropbox - Salesforce - HootsuiteGrammarly- HubSpot – Microsoft Teams- Canva - Social Blade - Calendly – Slack - Asana - Zoom –
Notion -Calendly–DocuSign - ClickUp - Monday.com - -LiveChat -Zoho - Expedia - Booking.com Airbnb
