Lillian Onuoha

LILLIAN ONUOHA |VIRTUAL ASSISTANT | EXECUTIVE ASSISTANT | OPERATIONS COORDINATOR Lagos, Nigeria ​ PROFESSIONAL SUMMARY​ Highly organized and detail-oriented Executive Virtual Assistant with 4 years of experience providing high-level support to CEOs, directors, and teams. Proven ability to manage complex calendars, streamline workflows, and coordinate 50+ meetings and travel itineraries monthly, saving executives an average of 10+ hours per week. Skilled in confidential correspondence management, executive communication, and cross-functional coordination, ensuring seamless operations and executive productivity. ​ CORE COMPETENCIES/SKILL​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ​ Executive Calendar & Email Management Meeting & Travel Coordination Confidential Information Handling Board Meeting Preparation Executive Communication (Reports, Presentations, Emails) Stakeholder & Client Relations Workflow Optimization & Process Improvement Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Project & Task Management (Asana, Trello, Notion) Document Drafting, Proofreading & Editing Time & Priority Management Problem-Solving & Decision-Making RELEVANT EXPERIENCES​ VIRTUAL ASSISTANT/OPERATIONS COORDINATOR November 2023 - Oct 2025 Medrank Interactive Group/ Remote ●​ Managed executive calendars, scheduling 100+ appointments per quarter, reducing scheduling conflicts by 30%. ●​ Coordinated domestic and international travel arrangements, optimizing itineraries and saving executives 15% in travel costs. ●​ Drafted, proofread, and edited high-level reports, board materials, and presentations with a 99% accuracy rate. ●​ Acted as a communication gatekeeper, filtering and prioritizing 200+ weekly emails and inquiries, ensuring executive focus on key priorities. ●​ Prepared meeting agendas, captured accurate minutes, and tracked follow-ups with a 95% completion rate within deadlines. ADMINISTRATIVE ASSISTANT March 2021 - August 2023 Infusion Enterprises/Remote ●​ Facilitated smooth cross-team collaboration by liaising with 10+ departments ●​ ●​ ●​ ●​ ​ and external stakeholders weekly. Maintained discretion while handling sensitive and confidential business and personal information. Supported executive-level reviews and board meetings by preparing detailed reports and presentation decks. Implemented workflow improvements that reduced response times to stakeholder requests by 20%. Provided ad-hoc personal and logistical support, demonstrating flexibility and proactive problem-solving. EDUCATION​ Bachelor’s of Science (B.Sc) |National Open University Of Nigeria Computer Science ​ CERTIFICATIONS AND COURSES​ Virtual Assistant Certificate – Remanda SkillUp Academy Professional Diploma In Social Media Management And Advertising Certification – Digital Marketing Skill Institute In-Demand IT Skills Training — Digital Witch Academy Customer Service Fundamentals – Coursera / LinkedIn Learning Asana Workflow Specialist Certification – Asana ​ TOOLS​ Google Workspace- Microsoft Office Suite - Trello - Grammarly - HubSpot - OneDrive- Zoom - Microsoft Teams- Canva -Dropbox -Trello - Calendly – Slack -Asana- Notion – DocuSign ClickUp - Monday.com -LiveChat -Zoho - Expedia -Skyscanner- Booking.com - Airbnb - Otter ai- Fireflies - LastPass