Liliana Speciale

Liliana Speciale 353 Via Campanile, Vaughan, ON, L4H 0N6- Cell:- _________________________________________________________________________________________ Objective: Inside Sales - Project Manager - Coordinator - Executive Assistant - SAP: PP/SD/MM/BW/WM Summary of Qualifications: - Over 10 years experience in Coordination/ Inside Sales/ Projects/ SAP/ Administration. - Can manage schedules, booking, trouble-shooting conflicts for all appointments. - Able to manage quotes, reports, proposals, researches, estimates based on materials, forecasting, data extracts and presentations by applying statistical calculus and business mathematics, negotiations, standards and policies - Able to track and analyze information and find the root cause of issues, to provide prompt and accurate responses to customers’ concerns, problem-solve ability. - Computer skills: software: MS Office, SAP, Web design, Adobe products, MS Publisher, AS400, ISO, Lotus Notes, Statistical calculus, Quality procedures, accurate keyboarding skills 50 WPM. - Excellent verbal and written communication, inter-personal and time management skills, detail-oriented, able to work both independently and collaboratively in a mufti-disciplined team, team player, very well organized. - Keen, high energy and quick learner of new technological advances. - Able to speak/write some French, Italian and Romanian. Experience: All jobs-full-time PREMIER LABEL SOLUTIONS / SUN LABELS - labeling industry Nov 2016 - Jan 2019 Coordinator/ Inside sales/ Executive Assistant/ SAP SD-PP-WM- Vaughan and Mississauga -permanent - Quoted/Ordered all required materials, placed orders and resolved all shipping issues in SAP. - Established a monthly sales revenue record that still stands out by using personal lead generations. - Coordinated with suppliers to book all required orders in timely manners and resolved all the issues at customer level regarding the orders, follow-ups, replacements and returns in SAP. - Assisted the outside sales group to land sales, developed strategies to grow customer base. - Worked with Purchasing to increase the products variety and used strategies to develop B2B sales. - Assisted the President and the two VP levels with all correspondence, booked meetings, travel, etc., created presentations and reports for sales meetings. - Monitored daily all late orders, investigates, analyzes and acted to ensure the orders get shipped on time. ALTEX / SUNPROJECT - shading manufacturerOct 2011 - Nov 2016 Project Manager/Technical Estimator/ Inside sales- Concord - permanent - Increased company’s sales with more than 50% by working with dealers to help qualify opportunities. - Read and interpreted specifications from architectural documents, wrote proposals, quotes, comprehended tender documents, estimated both small and large projects, finalized pricing and submitted tender documents. - Provided services time/effort estimates, kept track of projects’ progress and managed their administration. HYDRO ONE -utilities May 2008 - Sept 2011 SAP Consultant - multiple locations across GTA - contract - Assisted Market Communications Department with production planning, scheduling and document creation during SAP integration; supervised 19 people. - Resolved in SAP any validation issues regarding open invoices, including managing timely receiving and matching proper PO to correct invoices; reconciled purchases with month end statements GL. - Created new material codes, manuals and made material inventory adjustments in SAP(ECC and SRM). - Initiated and maintained relationships with various vendors (telecommunications, mail, distributors, etc)-EDI. COMPUTERSHARE - printing industry Feb 2008 - May 2008 Inside sales/ Eclipse computer operator - Richmond Hill - permanent - Solved client inquiries, program registration, created promotional materials, tracked data input, promoted sales. - Processed NI Cards, Booklets, Proxies, Annual Reports, Quarterlies, Financial Statement and Management. Discussions (English/ French) by using Radar, IO-Universal Document Processor and Eclipse applications. - Proof-read documents, proxies, VIP, coordinated meetings. IBM - IT technology Aug 2007 – Jan 2008 Executive / Coordinator / Internal Customer Advisor - Toronto - permanent - Planned and coordinated a large variety of team functions, off-site meetings and events. - Managed calendars, booked meetings, travels, etc. for two seniors VP. - Worked with internal managers and support internal personnel to resolve issues related to the end-to-end processing of contract services and provided support on each stage of the project. - Consulted with public agencies and other organizations concerning design requirements and required approvals. - Coordinated the creation and enhancement of presentations, reports, proposals, spreadsheets, etc. - Prepared, monitored, and maintained flow charts outlining developments, deliverable and timing. - Tracked incoming and outgoing correspondence/reference documents for various projects. TELUS MOBILITY- telecommunication wireless Jan 2005 - Aug 2007 SAP Logistics Associate/ Administration - Scarborough - permanent - Updated Repair Tracking to show appropriate status, bundle files in Excel and worked in SAP. - Used accounting practices and inventory procedures for estimates of materials and equipment forecasting in procurement environment. - Run various reports for management in SAP, assisted in projects to investigate or resolve issues. - Rejected returns, tracked incoming discrepancies, processed credit card payments daily, refunded deposits - Actively managed the customer relationships to convey support approaches, promoted customer confidence. - Designed, created and maintained technical specifications accordingly to engineering/quality requirements. VASOGEN INC- Electrical products applied in Medical industryJan 2004 - Dec 2004 Inside sales /Estimator - Mississauga - permanent - Created and provided estimates based on updated costs to the QA department and assisted the Purchasing dept. - Kept records of testing the company products (devices for treating patients’ blood with ozone) - Created and distributed periodic reports on service activities and service issues using MS Office. - Kept lines of communication open with Supervisor, other Engineering staff members and Q.A. support. - Worked with Project management team to prepare reports, estimates, calendar of activities and scheduling, made statistical calculations for the Project team or specific customers. Log-On Inc./ Sincron Ltd. - IT/ Electrical/MedicalSept 1990 – Dec 2003 Project Manager/ Estimator/ VP/ President - Sibiu, Romania -- permanent - Used accounting , engineering principles and quality analysis to perform materials analysis and lead times, budgeting, forecasting, costs calculus, risks and inventory. - Managed the projects, optimized resources and the supply chain, reduced costs, managed changes, met delivery dates, and ultimately made better decisions, all by using real data. - Quantified costs, benefits, and risks of including energy efficiency and demanded response resources in transmission planning processes. - Coordinated schedules and activities, placed orders for supplies and services, managed selected project budgets, tracked progress and results, wrote technical documentation, maintained databases. - Read electrical/electronic or mechanical schematics, architectural blueprints and electrical schematics. - Developed and maintained comprehensive documentation, including design records, daily log sheets, monitored records, analyzed reports, inspection records, official permits. - Coordinated teams of engineers in achieving the projects results accordingly to the procedures and standards - Coordinated sales in Germany as VP, then as President and increased the company’s profits by 50% Education: Bachelor in Business Administration1998 Timisoara University Bachelor in Electrical and Electronics1995 Technical University, Timisoara, Romania Certificates in PLC, Robotics, HDMI, AutoCAD2007 North American College, Toronto, ON Certificate in Quality Assurance - Six Sigma2005 Seneca College, Toronto, ON Certificate, Analytic programming 1994 S.S.A.S., Sibiu, Romania