Lilian Palmer Eigbe

LILIAN NDIDI PALMER-EIGBE 13 Iyobor Street, Benin City- |- PROFESSIONAL SUMMARY Experienced and dynamic administrative and human resources professional with a solid background in communication, teaching, and customer service. Demonstrates strong interpersonal and problem-solving skills with a customer-first mindset. Proven ability to handle complex administrative functions, manage disputes, and deliver exceptional client and staff support. A highly adaptable team player with a passion for growth, training, and excellence. CORE SKILLS - Customer relationship management - Human resources and staff training - Conflict resolution and dispute management - Public speaking and communication - Microsoft Word, Excel, PowerPoint - Policy formulation and labor law compliance - Time management and multitasking - Problem-solving and critical thinking EMPLOYMENT HISTORY Human Resources Officer Brymo Place, Benin City | Aug 2019 – Dec 2022 - Oriented and trained new staff members - Managed recruitment and selection processes - Handled employee benefits and compensation - Mediated staff disputes and implemented labor law-aligned policies Human Resources Officer Tamehi-G Solutions, Benin City | Jan 2017 – Jul 2019 - Managed administrative duties and employee training - Drafted job descriptions and monitored staff performance - Ensured job satisfaction and policy implementation Part-time Lecturer Opencast Mining Institute, Benin City | May 2014 – Dec 2016 - Lectured and supervised projects and seminars - Marked tests and guided academic performance English Language Teacher Cream Crest International School, Benin City | Dec 2018 – Present - Delivered English language instruction to diverse students - Engaged with parents to resolve concerns and improve student outcomes Classroom Teacher Garrick Memorial Group of Schools, Benin City | Nov 2012 – Oct 2013 - Taught creative arts and supervised junior pupils - Marked and graded assignments and exams Reporter (Industrial Training) Fides et Veritas Newspaper, Calabar | 2011 - Conducted news reporting, sub-editing, and proofreading Educational Supervisor (Practicum) Command Children’s School, Calabar | 2010 - Oversaw school operations, monitored staff and pupil activities EDUCATION M.Sc. Mass Communication (In View:-) Benson Idahosa University, Benin City B.Sc. Mass Communication | Cross River University of Technology, Calabar |- Graduated with Second Class Upper B.Ed. Educational Administration and Planning | University of Calabar |- Graduated with Second Class Upper Certificate | Up-Solutions Resources Int’l | 2011 - Skills acquisition, Entrepreneurship, Career development COMPUTER SKILLS - Microsoft Word, Excel, PowerPoint LANGUAGES - English (Fluent) PERSONAL QUALITIES - Good command of English - Sharp mind and critical thinking - Team player and motivator - Highly adaptable and persuasive HOBBIES - Writing, Reading, Travelling, Cooking, Singing REFERENCES Mr. Cornelius Ellah | Cross River University of Technology |- Rev. Fr. Len Ojorgu | Fides et Veritas Newspaper |-