LILIAN NG'ANG'A--
OBJECTIVE
Hi, I’m Lilian, a proficient virtual assistant focused on providing
administrative support and optimizing backend business
processes. I excel at managing schedules, keeping things
organized, and helping entrepreneurs and professionals stay
efficient in their daily tasks. I offer a variety of services, including
general administrative tasks, calendar coordination, inbox
management, light copywriting, and online product management.
Additionally, I specialize in client care, email marketing, and light
graphic design. From refining workflows to assisting with strategic
planning, I’m here to help your business run smoothly and grow
efficiently. Let’s work together to enhance your business
operations while I take care of the details!
EXPERIENCE
Virtual Administrative Assistant
April 2022 - January 2023
IBAN LLC
Maintaining CRM systems by conducting clean ups and
updates.
Mail management and filtering for company cleans.
G-mail, Google calendar, documents,sheets management.
Conducting web research task for clients as per the
search criteria provided
Content writer and editor
March 2022 - June 2023
G- prime trend
Maintained updated knowledge of genre trends and
writing industry to strengthen writing marketability and
success.
Managed work requests for captioning, website and
social media content and partnered with various teams to
ensure good service provision.
EDUCATION
Public Administration
University of Nairobi
2021
