Lilian N. Chybire

Lilian N. Chybire

$13/hr
Virtual Assistant
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Nairobi, Africa, Kenya
Experience:
5 years
About

Versatile Virtual Assistant | Administrative Support | Customer Service | Human Resources | Data Entry

A highly organized and detail-oriented Virtual Assistant with administrative support, customer service, human resources, and data entry expertise. With a strong background in handling day-to-day business operations, I help businesses stay efficient, organized, and customer-focused.

Administrative Support & Data Entry

I provide seamless administrative assistance, managing calendars, emails, reports, and document organization. I specialize in:

✔️ Email and schedule management

✔️ Travel and meeting arrangements

✔️ Document preparation and data organization

✔️ CRM and database management

With proficiency in Microsoft Office, Google Workspace, and project management tools, I ensure all tasks are completed efficiently and accurately.

Customer Service & Human Resources

With a passion for excellent customer service, I handle client interactions professionally, ensuring smooth communication and problem resolution. My expertise includes:

✔️ Managing customer inquiries via phone, email, and chat

✔️ Handling complaints with professionalism and empathy

✔️ Order processing and follow-ups

In human resources, I assist with:

✔️ Recruitment and onboarding support

✔️ Employee record management

✔️ Scheduling interviews and conducting initial screenings

✔️ HR documentation and policy updates

Why Work With Me?

1. Detail-Oriented – Ensuring accuracy in data entry and record-keeping

2. Efficient & Reliable – Managing tasks with professionalism and timeliness

3. Excellent Communicator – Delivering clear and professional communication

4. Tech-Savvy – Proficient in CRM tools, HR software, and office applications

With a proactive mindset and strong problem-solving skills, I am dedicated to supporting businesses in streamlining their operations and enhancing customer satisfaction.

Let’s connect and discuss how I can assist in your business success!

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