Lilian Mahilum

LILIAN MAHILUM --lhianne_17 SUMMARY Proactive, and detail-oriented seeking a full-time position in virtual assistance where knowledge and skills can be utilized, contributing in the organization's overall efficiency and increased productivity. A positive, hardworking, and likable personality. Strong within a team environment as well without supervision. AREAS OF EXPERTISE Email, Inbox, Travel and Calendar Management / Microsoft Office / Google Suite / Social Media Management / Taking Minutes of the Meeting / Bookkeeping / SEO, Graphic Designs and Video Editing. SKILLS PROJECT AND CALENDAR MANAGEMENT Excellent in using Google Spreadsheet Excellent in tracking projects and providing updated reports Outstanding in managing and creating schedules for a meeting Adept in using Google Calendar. EMAIL MANAGEMENT Excellent in proofreading emails for grammar and spelling Ensure prompt and accurate communication via email SOCIAL MEDIA MANAGEMENT Excellent in using Google Spreadsheet Knowledgeable handling various social media accounts such as Facebook, Instagram, Youtube, Tiktok and Linkedin Adept in Facebook Business Suite Has an excellent communication skills Knowledgeable in scheduling posts on different platforms EDITING Expert in Canva, Adobe, Figma Proficient in editing photos EXPERIENCE Assistant 1 - Data Encoder / Operations Support Specialist Li and Fung Inc. ( Fonterra Brands Inc. ) May 2018-June 2022 Encoding all orders customer's accurately Answering customer's complains and inquiries via message and email Accurate and on-time report generation Proper communication from buyers -Delivery scheduling -Encoding of all incoming and outgoing stocks -Updating the remaining stocks on the system Sales Associate and Data Processor DHL Supply Chain Inc. March 2016 to 2018 Collecting orders and track order delivery Informing and updating customers of order status Maintaining high quality of service to attain customer satisfaction Encode orders in the system