Lilian Chinaza Opara

My response is very swift.

I've come to realize that most business owners don't just seek someone to check tasks off a list; rather, they need a reliable partner, someone who would anticipate their needs, keep their operations running smoothly, and bring solutions to stress and clarity to chaos.

I came into this space to bring ease and efficiency to busy CEOs and business owners.

My name is Lilian, and I am a highly motivated, detail-oriented Administrative Virtual Assistant and Customer Support with a proven track record of supporting busy entrepreneurs, executives, and startup founders. I specialize in streamlining administrative processes, managing client communications, and providing proactive support that allows you to operate more efficiently and effectively.

What I bring to you:

✅ Email Management & Communication: I am Proficient in email management, helping maintain a clean and actionable inbox. I draft professional email responses and manage follow-ups.

✅ Calendar Management & Scheduling: I am skilled in managing schedules using Google Calendar and Calendly, ensuring seamless appointments, meeting coordination, and time optimization.

✅ Document, Form & Presentation Preparation: From form to slide presentation and spreadsheets, I create polished documents using Google Workspace and Microsoft Suites.

✅ Meeting Support: I help prepare a clear meeting agenda and take comprehensive minutes to keep teams informed

✅ File Management: I efficiently organize and share files using Google Drive, Dropbox, and OneDrive.

✅ Project Management & Team Coordination: I am proficient with tools like Hubspot, Trello, Slack, and Monday.com to keep projects on track and team communication.

✅ Travel Planning & itinerary Management: I provide detailed travel support, which includes flight booking, hotels, and specialized itineraries.

✅ Customer Support: With my friendly demeanor, I provide professional support via phone calls, live chat, and email, ensuring excellent customer support.

✅ Airbnb Co-host: Guest communication, booking management, check-in coordination, cleaning, scheduling.

✅ Property Finder: Market research and sourcing rental properties that fit your investment.

Why Choose Me?

✔️ Strong Communication Skills; I communicate in a clear and professional manner and provide a timely response to inquiries.

✔️ Detail-oriented & Reliable: I can be relied upon to ensure tasks are delivered timely manner.

✔️ Tech-savvy & Resourceful: I am proficient in tools like Google Workspace, Microsoft Office, Trello, Slack, and CRM platforms, and very quick to pick up new ones.

✔️ Discretion & Confidentiality: Business documents and information are always secured.

✔️ Client-Focused Approach: I am committed to providing top-tier support.

I am proficient in industry-standard tools such as Trello, Slack, Loom, Zoom, Google Workspace, Microsoft Teams, online booking platforms, Hubspot, Calendly, Pick Time, ChatGPT, Gemini, and various AI tools. As well as Lead generation tools, including Apollo.io, Lemlist, and Zoho. My ability to adapt quickly and learn new systems allows me to integrate seamlessly into your workflow.

If you're looking for a long-term and reliable professional who values excellence, confidentiality, and client satisfaction, I’d love to be your go-to support partner because I value relationships and would love to keep it for a long time.

📩 Drop an invite, and I would be happy to hop on a few-minute discovery call with you to discuss how I can be of assistance. I look forward to being your next Virtual Assistant.