Ligaya Santos

I support businesses through structured research, coordination, and operational execution — keeping projects moving, priorities clear, and decisions easier to make.

I work with consistency and ownership, ensuring nothing slips and processes stay efficient so leadership can focus on higher-level growth.

With 5+ years as a Virtual Assistant and 10+ years in administrative support, I’ve worked across operations, ecommerce, and data-heavy workflows—managing multiple moving parts while keeping everything clean and up to date.

Core Capabilities

Operations Support with Strong Focus on Organization, Process Coordination, and Execution

Project & Task Tracking, Follow-ups, and Workflow Management

Data Tracking, Reporting & Record Management

Database Management

Email & Inbox Management

Calendar Management & Scheduling Coordination

File & Document Organization

Product Research, Competitor & Market Analysis

Supplier Sourcing, Communication & Negotiation

Quotation & Price List Review with Profitability Analysis

Tools:

Asana

Slack

ClickUp

Canva

Google Workspace

Outlook

Microsoft Word and Excel

ChatGPT

GoHighLevel

Helium 10

Jungle Scout

Keepa

Amazon Product Opportunity Explorer

SmartScout

RevSeller

Scan Unlimited

Viral Launch

• Strong administrative foundation supporting daily operations, project coordinations, and communication
• Took training specializing in general virtual assistance tasks
• Took GHL and automation training
• Hands-on experience supporting Amazon sellers across private label and wholesale models
• Took intensive training on Amazon

I'd be happy to learn more about your business and see how I can help!