Ligaya Inayan

Ligaya G. Inayan WORK EXPERIENCE Luminaries Security Agency Cavite, Philippines Administrative Staff Sep 2016 - Jul 2018 Oversaw daily administrative operations, including preparing security personnel schedules, maintaining client records and confidential documents, and processing attendance, payroll, and incident reports. Coordinated communication between management and field staff and assisted with recruitment documentation and employee onboarding. Accenture Inc. Cebu City, Philippines Quality Engineer Analyst (Functional Tester) May 2023 - Jan 2026 Monitored and evaluated system functionalities to ensure they met business requirements and quality standards. Executed test cases, identified and documented defects, performed compliance and validation checks, and analyzed results to detect gaps or issues. Collaborated with developers and stakeholders, provided detailed reports, and supported improvements to enhance overall system performance and user experience. Puregold Inc. Trece Martires, Philippines Data Encoder Mar 2013 - May 2016 Managed and recorded important store data such as products, inventory, and sales information. Checked data accuracy and recorded incoming stocks from suppliers. Organized invoices, delivery receipts, and other documents while assisting the store manager in preparing simple sales or inventory reports. Kept the grocery store’s data accurate, organized, and up to date to support smooth store operations. EDUCATION Institute of Science and Technology University Bachelor of Science in Information Technology SKILLS & INTERESTS Skills: • • • • • • • • • • • Administrative and Executive Support Email Management and Inbox Organization Data Entry Online Research, Basic Knowledge of Productivity Tools Calendar Schedule and Time Management Strong attention to Detail Problem-Solving and Adaptability Confidentiality and Integrity Client and Team Communication Knowledge in Agile methodologies Knowledge in SQL, API Testing and Data Validation Iloilo City, Philippines Tool: • • • • • • • • • • • Jira ClickUp Trello Asana Google Workspace Instant Data Scraper Confluence SQL Oracle Salesforce Postman CERTIFICATE Trainings: • • • • • • • • Data Entry 101 Executive Assistant Roadmap TOSCA People Leadership Training Agentic AI reinvention API Automation US Recruitment Master Class Lead Generation Training