LIEZL E. SIMANGAN
PERSONAL PROFILE
I am a driven, highly motivated, motor
car insurance professional with over 8
years
of
experience
providing
administrative support..
WORK EXPERIENCE
TRANSCRIPTIONIST
Rev.com (Mar 2021 - Present)
• I listen to the audio, transcribe, and convert it into text format.
INSURANCE TEAM LEADER
Suzuki Auto Shaw (July 2016 - May 2018)
CONTACT DETAILS
Home:-
Mobile:--#5C 10th Avenue, Murphy Cubao, State,
Quezon City, Philippines
AREAS OF EXPERTISE
• Managing files, records, and
documents
• Motor Car Insurance and Policy
Writing
• Training and supervising Insurance
Coordinator
• Managing calendars and emails
• Create attractive graphics using Canva
• Customer service
• Internet Research
• Responsible for overseeing the insurance operations of dealers under my
supervision
• Responsible for reviewing, checking, verifying, and reconciling the
production and collection report per dealer both manual and system.
• Guides Insurance Coordinators in dealing with customer's concerns and
recommendations to operational issues
• Coach, train, and help develop Insurance Coordinators to attain objectives
of the company's best interest
• Generate action plans programs to enhance the performance productive
capacity of IC's
• Prepare presentation report
SENIOR INSURANCE OFFICER / SERVICE ADMIN
Suzuki Auto Shaw (July 2015 - July 2016)
• Prepare insurance quotations and send via email and mail
• Prepare insurance policy for brand new car and renewals
• Follow-up call with customers for insurance renewals
• Record daily reports and payments in Microsoft Excel and Dealer Pro
• Prepare monthly reports and KPI
• Record daily sales of Service Department.
• Submit monthly service report to Suzuki Philippines
INSURANCE COORDINATOR
Suzuki Auto Shaw ( Aug 2010 - June 2015)
SKILLS AND ABILITIES
I can transcribe audio and convert into
text format, I have also managed social
media postings by using scheduling
tools such as Buffer. I also possess
exceptional organizational skills.
• Prepare insurance quotations and send via email and mail for 4 different
car dealers
• Prepare insurance policy for brand new car and renewals
• Follow-up call with customers for insurance renewals
• Record daily reports and payments in Microsoft Excel
• Prepare monthly reports and KPI
• Generate a weekly report for in-house insurance companies and dealer
operator
PERSONAL SKILLS
• Great Attention to Detail
• Reliable and Professional
• Organized
• Motivated
• Fast Learner
• Willing to Learn New Things
TELEMARKETER
Suzuki Auto Shaw (Apr 2010 - Aug 2010)
• Setting an appointment with clients for a car preventive maintenance
schedule
• Call 50 customers per day
• Attends customer concerns and report to the concerned person to
assist
• Record daily appointments and walk-in
DOCUMENT CONTROLLER RELIEVER
AWARDS
TOP SUPPORT ASSOCIATES
Suzuki Auto Shaw - 2013
MOST IMPROVE INSURANCE
COORDINATOR
LICA Auto Nation - 2015
EDUCATION
BS INFORMATION TECHNOLOGY
Technological Institute of the Philippines
Suzuki Auto Shaw (Feb 2010 - Apr 2010)
• Check and verify bank approval
• Prepare bank PNCM document
• Verify managers cheques
• Check all the documents and requirements submitted by the
customers applying for a car loan
• Consolidate documents for bank transmittal
• Record and file credit applications
• Prepare a report for accounting department
SKILLED WORKER
Rizal Experimental Station and Pilot School of Cottage Industries
(Feb 2006 - Feb 2010)
• Prepare and generate reports for School Division
• Consolidate reports submitted by School Teachers
• Assist the Head Teacher in everyday tasks
• Prepare and send to Teachers a copy of the School Memorandum
