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VIRTUAL ASSISTANT
ABOUT ME
My name is Liezel Rey, from the
Philippines. I've been working in the
BPO industry for five years and seven
months now.
I have good communication skills. I am
a fast learner, flexible, and
resourceful. I am a goal-oriented
person and I always make sure to
finish my work on time with 100%
accuracy.
EDUCATION
CAVITE STATE UNIVERSITY- | Bachelor of Science in Nursing
LEGIT ONLINE VIRTUAL ASSISTANCE ACADEMY
Aug 14-16, 2021 | Certificate Course in General Virtual
Assistant
EXPERIENCE
Oct 2, 2017 Oct 9, 2021
Processing card Order & pin mailer
Filing dispute claim
Submitting fee reversals and processing
bill payments
Changing customer's account package
SKILLS
Customer Service
Data Entry
Email Handling &
management
Basic Graphic
Design
Social Media
Marketing
CONTACT
(--
GENPACT SERVICES LLC
CUSTOMER SERVICE REPRESENTATIVE
Oct 29, 2015Aug 22, 2017
CONVERGYS
SALES ASSOCIATE I
Upselling
Processing bill payments & submitting fee
reversals
Reviewing customers statement of
account
Guiding customers for basic trouble
shooting