Liezel-Anne Llona

Cabinet Hill, Baguio City PHONE: - EMAIL ADDRESS:---------------------------------------------------------------------------------------------LLONA, LIEZEL-ANNE FLORES -------------------------------------------------------------------------------------------WORK EXPERIENCE Currently working as a Freelance Recruiter for foreign and local companies as: Technical Recruiter Teacher Recruiter to be deployed in China Period of Employment: September 16, 2014 up to present Employer: Freelance Position Title: Freelance English Teacher       Teaching IELTS including spoken English to the students Making teaching plans for the IELTS Program Managing the class; preparing the lessons to be delivered to the students Preparing and setting tests, examination papers, and exercises Marking and providing appropriate feedback to the students Basic administration, such as keeping student registers and attendance records Period of Employment: February 17, 2014 – September 15, 2015 Employer: COCA-COLA FEMSA Philippines Inc. Position Title: Human Development Specialist    Ensures the implementation of HR policies, processes, planning tools in the assigned region. Ensures that staff in the area has the appropriate skill level for the performance of his job and the development of replacement boards and planning based on their effective training Conducts selection, training & development and talent planning according to the needs of the Region, to ensure the availability of human resources with the profiles, competencies and skills to accompany business growth strategies by: 1. Sourcing the right profile of talents to support the organization, achieving the recruitment SLA 2. Ensure appropriate Human Resource planning and processes. 3. Attract, integrate and develop the talent and workforce. 4. Achieving an effective development and functional relationship with all the associates. 5. Implementation of development initiatives and plans 6. Developing and tracking the talent bench and organizational quality of the Region Position Title: Human Resources Executive - OIC • • • • Manages and implements the HR processes in the region, ensuring that they are in accordance with KOF policies and procedures, with the objective of achieving the Region’s goals. Ensures a proper working environment and promotes regional integration with business partners. Drives change through human resources management, aligned with the business strategy. Responsible for the following key programs: 1. Ensure appropriate Human Resource planning and processes. 2. Attract, integrate and develop the talent and workforce. 3. Achieving an effective development and functional relationship with all the associates. 4. Transmit FEMSA culture and business philosophy to all the employees 5. Labor and Social Development implementation for the Region 6. Analyzes, manages and controls labor costs for both regulars and 3rd parties. Ensuring all headcount and costs are w/in the established budget. 7. Analyzes and controls the main indicators of Human Resources: • Vacation, Absenteeism, Rotation, Social Development Programs, Plans and training programs Human Resources Admin Analyst - Acting           Main Responsibilities: Handles all relevant information of the company through the generation and monitoring of communication campaigns and media used locally. Supports the implementation of the activities derived from the organizational climate survey. Preparation and dissemination of Communication Campaigns / Specific Media Supports Social Development Plan and Social Responsibility activities. Ontime and accurate HR Services processes for the Region Payroll and benefits administration Timekeeping, absenteeism (and establish programs to help reducing the absenteeism justified and unjustified by the operational units), leave availment VIP Administration Employee Data Management/ Masterfile accuracy Tools of trade administration Period of Employment: February 18, 2013 – March 17, 2013 Employer: COCA-COLA FEMSA deployed by Prime Manpower Position Title: Project Recruiter             Main Responsibilities: Took part in the hiring process for a certain number of people for Coca-Cola Femsa Handled a group of interns from different schools Call out to invite candidates for Assessment Establishes recruiting requirements by studying organization plans and objectives; meeting with the talent acquisition specialists to discuss needs. Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport. Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements. Arranges management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours. Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications. Manages new employee relocation by determining new employee requirements; negotiating with movers; arranging temporary housing; providing community introductions. Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks. Manages intern program by conducting orientations; scheduling rotations and assignments; monitoring intern job contributions; coaching interns; advising managers on training and coaching. Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending new procedures; conducting training.   Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplishes human resources and organization mission by completing related results as needed. Period of Employment: July 05, 2010 to May 08, 2011 Employer: APAC CUSTOMER SERVICES INC. Position Title:Member Services for MEDCO Main Responsibilities:        Handled medical account Explains the prescription plan for patients Refilling of prescriptions and providing the co-payments for the patient’s medications Ensures that, the prescription (dosage, name of the medications and etc), shipping address, card holder’s name is correct Maintain a polite and helpful attitude no matter how offensive the customer might be Determine best ways to help customer, provide the information or assistance necessary Add any relevant advice and report any obvious product problems or unusual customer contact instances to your supervisor. EDUCATION School Name: Saint Louis University, Baguio City Degree Earned: AB Political Science Date Graduated: April 17, 2010 BS Business Administration major in Human Resource Development Management Undergraduate in PSBA, Manila QUALIFICATIONS          Have good Communication skills and with good customer service experience Fast Learner and can work with very minimal supervision Knowledgeable in all Facets of Human Resources Strong negotiation skills Assertive and values work integrity Persistent and very keen to details Can work under pressure and is result-oriented Knowledgeable in MS Office applications Connection + Consistency = Commitment quest I hereby certify that the above information is true and correct to the best of my knowledge and ability. Liezel-Anne Flores Llona